We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Agent insisting I use a mortgage advisor?

Hello wise MSE-ers,

Can someone tell me if this seems normal...

I called an estate agent today to arrange a viewing, and they are insisting that i have a 45 minute appointment with their in-house mortgage advisor before I am allowed to view the property.

Is this standard practice these days?

The asking price of house I am interested in viewing is only £10k more than than that of the flat I am selling, I can afford this and plan on sticking with my current lender... I have told the estate agent this but they are still insisting i must see their advisor and give them access to 3 months of bank statements and payslips!

I feel like they are just trying to drum up business for their mortgage broker, or this this some new requirement for estate agents?

Thanks,
«13

Comments

  • Pixie5740
    Pixie5740 Posts: 14,515 Forumite
    10,000 Posts Eighth Anniversary Name Dropper Photogenic
    It's the former. The estate agent is just trying to drum up business for their mortgage broker.
  • Thanks Pixie,

    I thought so but this is the first place i have tried to view this time round so wanted to check. Cheeky sods, implied it was some kind of legal requirement!
  • skintpaul
    skintpaul Posts: 1,510 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    edited 5 July 2015 at 4:48PM
    could see them, but say have ££ in place, or unable to discuss until property seen..
    breathe in, breathe out- You're alive! Everything else is a bonus, right? RIGHT??
  • DandelionPatrol
    DandelionPatrol Posts: 1,313 Forumite
    Hello wise MSE-ers,

    Can someone tell me if this seems normal...

    I called an estate agent today to arrange a viewing, and they are insisting that i have a 45 minute appointment with their in-house mortgage advisor before I am allowed to view the property.

    Is this standard practice these days?

    The asking price of house I am interested in viewing is only £10k more than than that of the flat I am selling, I can afford this and plan on sticking with my current lender... I have told the estate agent this but they are still insisting i must see their advisor and give them access to 3 months of bank statements and payslips!

    I feel like they are just trying to drum up business for their mortgage broker, or this this some new requirement for estate agents?

    Thanks,
    No it is not standard practice and it is not a new requirement for estate agents. It is purely a dishonest, self interested and corrupt practice by disreputable agents.

    In your position, I would suggest firstly going to the agent with a witness and asking for a viewing but refusing to take a mortgage advisor appointment.

    If you are refused again, you could approach the owner directly stating that the agent has refused a viewing. If you and your witness provide to the seller signed statements as to the refusal, the seller will have grounds to deny the agent his fee, which might give you a 1% advantage on any offer.

    If I were seller, I would sack the agent on the spot.
  • kinger101
    kinger101 Posts: 6,740 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Just tell them that never in a million years will you use any service recommended by them -- that they know why, and it's not open for discussion. If they persist, approach the vendor directly, explaining how their EA is being obstructive.
    "Real knowledge is to know the extent of one's ignorance" - Confucius
  • Malmo
    Malmo Posts: 710 Forumite
    Part of the Furniture Combo Breaker
    See below for a relevant thread on this topic.

    https://forums.moneysavingexpert.com/discussion/5168049
  • dimbo61
    dimbo61 Posts: 13,727 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    You could report them to the government redress scheme
  • Thanks everyone. Thanks for the link Malmo, that's really useful.
  • nidO
    nidO Posts: 847 Forumite
    An alternative, if you have the time, could be going along to the meeting and engage with the broker as much as possible, be positive and keen with them, ask every vaguely related question you can think of, and generally stretch the meeting out as long as you possibly can.
    Then when they come to ask you to commit to anything, just tell them "oh, no, I have a lender already sorted thanks. The only reason i'm here is because the agent you're in bed with felt it necessary to waste both of our time. can I go now?"

    The look on their face should be pretty worthwhile, if nothing else.
  • stator
    stator Posts: 7,441 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Name and shame the estate agents. I'm willing to bet they are part of a large national chain.
    Personally I'm boycotting them.
    Changing the world, one sarcastic comment at a time.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.9K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.7K Spending & Discounts
  • 246K Work, Benefits & Business
  • 602.1K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 259.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.