Bank account fraud

Ipcress

Stevie_Palimo wrote: »

Well you would hardly go and have a chat to a cash machine and say oh btw I am going off on my holidays please make a note on my account so the thought process here would be that he went into a bank thus talking to a bank teller and chatting away mentioned he was off to Mexico.

He spoke to the bank about his using his card over there etc

Also, i'd have thought that the adviser dealing with the person on the phone who was cancelling the card would be able to see some account info. If the card was used that day in Mexico and someone is ringing up from Coventry claiming they've lost it....

grumbler

Stevie_Palimo wrote: »

Well you would hardly go and have a chat to a cash machine and say oh btw I am going off on my holidays please make a note on my account so the thought process here would be that he went into a bank thus talking to a bank teller and chatting away mentioned he was off to Mexico.

I would do this online or over a phone. I don't even remember the last time I was in a branch as this was years ago.

And I wouldn't call mentioning while chatting "making arrangements".

gamerboy

Is your brother registered for online/telephone banking? If not, the maximum you can get from an ATM without your card is £60.