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How to remove defaults on credit file

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Comments

  • mejjo203
    mejjo203 Posts: 112 Forumite
    rizla_king wrote: »
    For once Chanz4 is right. That letter is complete nonsense. The validity of defaults on your credit file has nothing to do with default notices under the consumer credit act. Dont need a correct one of those to place a credit file default. ICO have published advice saying just that. There is a link somewhere on the forum. If that got defaults removed then its coincidence, the debts was being sold anyway, dumb luck, or just very very dim creditors who are pathetic enough not to know the law.

    I'm just wondering,
    Do creditors legally have to issue a notice of default before they register it with the credit reference agencies?
  • fermi
    fermi Posts: 40,542 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Rampant Recycler
    mejjo203 wrote: »
    I'm just wondering,
    Do creditors legally have to issue a notice of default before they register it with the credit reference agencies?

    https://forums.moneysavingexpert.com/discussion/3172602

    From the Information Commissioner.
    CRA Defaults - Guidance for filing defaults

    Updated guidance for filing defaults with credit reference agencies was published on 1 January 2014.

    The official site can be accessed at http://www.scoronline.co.uk/key_documents/ and the relevant document is entitled Principles for the Reporting of Arrears, Arrangements and Defaults at Credit Reference Agencies.

    This is not the ICO’s guidance but a new document drawn up by the credit industry in consultation with the ICO which is now intended to be the main source of information for the public on this topic.

    This may create some impact on calls to the Helpline or complaints received where an individual is concerned that a default has been registered incorrectly on their credit reference file.

    Although the new guidance does not cover this in any depth, it is important to make individuals aware that there is a difference between a ‘default notice’ and a ‘default’ registered on a credit reference file.

    A ‘default notice’ is a communication a lender should usually send to a borrower before defaulting a credit agreement regulated by the Consumer Credit Act (CCA). There is not necessarily any DPA obligation on a lender to issue a default notice to individuals.

    Although we advise that it is good practice to issue a notice, lenders often provide individuals with fair processing information about defaults and notices in the terms and conditions when the account is opened. If this is the case then this is likely to satisfy the “fair” aspect of the First Principle.

    The term ‘default’ on credit reference files is used to refer to the situation when the relationship between lender and borrower has broken down, and this scenario is explored in more detail in the updated guidance on defaults.

    So essentially, the absence of a formal ‘default notice’ would not prevent a default from being registered on an individual’s credit reference file. If there are outstanding payments or arrears in respect of a loan or other account then an organisation would be within its rights to record this at the credit reference agencies. Providing the information recorded is an accurate reflection of events then the Fourth Principle would not be contravened. Legislation DPA
    Free/impartial debt advice: National Debtline | StepChange Debt Charity | Find your local CAB

    IVA & fee charging DMP companies: Profits from misery, motivated ONLY by greed
  • mejjo203
    mejjo203 Posts: 112 Forumite
    fermi wrote: »


    Thank you for that information,
    Very helpful
  • kgw1009
    kgw1009 Posts: 52 Forumite
    Part of the Furniture Combo Breaker
    Another default removal process. Does this one work?
  • peterg04
    peterg04 Posts: 43 Forumite
    No one has to use the letter but I can assure you that at time of posting 6 of my defaults were removed or updated to (upp to date ) it worked for me just thought it might help others. Often creditors make mistakes because their staff do not know all the rules.
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    rizla_king wrote: »
    ex debt collector. That explains a lot

    I used to deal with the theft side mainly
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • peterg04
    peterg04 Posts: 43 Forumite
    Believe it or not another creditor has agreed to remove default as they checked their documents and never issued a default to me
  • Hi Peter,
    Can you please send me copy of that letter to on RVPMBA@GMAIL.COM as I have 4 default account too.

    Thank you.
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