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Optical Drives no longer working - Help!!!

I am using my mother-in-law´s PC and all of a sudden both the DVD ROM and the other CD writer have stopped working. They are both detected by the PC but there is a problem according to the hardware tool in the control panel/system menu - see image - click to enlarge

dibujodh0.th.jpg

Can anyone suggest what I need to do. I have tried the update and activate options without success.

Comments

  • Conor_3
    Conor_3 Posts: 6,944 Forumite
    They've been disabled hence the X. If there was a problem there's be a yellow exclamation mark. Try right clicking on each and selecting "Enable".

    Did you install any software when on the PC? Sometimes some copy protection software can screw up optical drive access.
  • feival
    feival Posts: 469
    Part of the Furniture Combo Breaker
    Forumite
    Yes I tried that without success. I dread to say it but a rebuild may be required...
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