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BT Complaints Email address

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ajones2
ajones2 Posts: 2 Newbie
edited 30 June 2015 at 1:32PM in Phones & TV
Help I am totaly fed up and need help to get through to a single point of contact in BT to handle an issue.
Anyone have their email address as I can never seem to get through to the same person to handle an ongoing issue ?

Comments

  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Your post is very confusing and rambling try the address below but you would be better writing a complaint in ink .


    btcare@bt.com
  • ajones2
    ajones2 Posts: 2 Newbie
    edited 30 June 2015 at 1:37PM
    Well it worked as BT replied, I have a named contact after he read the notes and is taking action to refund and looking at early termination or a reduction in price.

    So BT do monitor the threads
This discussion has been closed.
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