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3rd party vent- help needed re virgin media / canx fees

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skintpaul
skintpaul Posts: 1,510 Forumite
Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
edited 29 June 2015 at 5:37PM in Praise, vent & warnings
Seen on another forum* I frequent..

http://www.northstandchat.com/showthread.php?323741-Virgin-Media-Moving-Home-NoCanDo

Posyyter moving home, VM cannot supply services, so are cancelling contract, and charging early terminaton fee??

How best for the customer to get out, no charge?


* NSC is a very popular football fans forum, which had led several campaigns in support of the club, and local charities. See https://www.remf.org.uk
breathe in, breathe out- You're alive! Everything else is a bonus, right? RIGHT??

Comments

  • Cycrow
    Cycrow Posts: 2,639 Forumite
    Virgin are not the ones cancelling the contract.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    As per multiple identical posts .
    User is breaking the contract not VM as they are choosing to move .
  • soolin
    soolin Posts: 74,109 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    If someone wants advice please urge them to post here themselves. Relaying information third hand is a recipe for disaster.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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