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Useless Samsung

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Hi

Does anyone know a UK number that I can dial?

I have an issue with my Samsung solid state hard drive. I tried to call support on 03307267864, they tell me that that I need to call 0080080108011 (an international number). I don't really want to spend a long time on an international number performing diagnostics.

I filled in an on line fault form to kick off the process. Samsung tried calling me earlier today whilst in work so I couldn't answer the call. They left a message saying that if I want further assistance I need to call 03307267864 which as we all know direct me to the international number......

so frustrating, can anyone help

Comments

  • Inner_Zone
    Inner_Zone Posts: 2,856 Forumite
    Part of the Furniture Combo Breaker
    Hi

    Does anyone know a UK number that I can dial?

    I have an issue with my Samsung solid state hard drive. I tried to call support on 03307267864, they tell me that that I need to call 0080080108011 (an international number). I don't really want to spend a long time on an international number performing diagnostics.

    I filled in an on line fault form to kick off the process. Samsung tried calling me earlier today whilst in work so I couldn't answer the call. They left a message saying that if I want further assistance I need to call 03307267864 which as we all know direct me to the international number......

    so frustrating, can anyone help

    It's free call!
  • RumRat
    RumRat Posts: 5,005 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    How are Samsung useless. They tried to contact you and you weren't available, so, they gave you an alternative which you won't use.
    I don't understand how they can be at fault because you can't be arsed...
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
  • Big_Graeme
    Big_Graeme Posts: 3,220 Forumite
    RumRat wrote: »
    they gave you a FREE alternative which you won't use.

    Even worse...
  • RumRat
    RumRat Posts: 5,005 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Big_Graeme wrote: »
    Even worse...
    Very True....:D
    Drinking Rum before 10am makes you
    A PIRATE
    Not an Alcoholic...!
  • poppy10_2
    poppy10_2 Posts: 6,588 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    You should approach the retailer in the first instance,rather than the manufacturer
    poppy10
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