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CTF to JISA Transfer Times?

Drp8713
Drp8713 Posts: 902 Forumite
Ninth Anniversary 500 Posts
in Savings & investments
How long did it take for you to transfer your child's CTF to a JISA?

Been waiting nearly 2 months for Nationwide to transfer to HL. Which seems like ages to me. Anybody else had issues?

Comments

  • xylophone
    xylophone Posts: 45,693 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have you asked HL to chase?
  • Drp8713
    Drp8713 Posts: 902 Forumite
    Ninth Anniversary 500 Posts
    They did it anyway after a few weeks and wrote to us to let us know. Didnt even have to ask.

    I have dealt with HL at work with me being the other scheme and they chase you every two weeks without fail, which is nice to know.

    Im sure its a Nationwide issue.
  • Archi_Bald
    Archi_Bald Posts: 9,681 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Drp8713 wrote: »

    Im sure its a Nationwide issue.

    You could be right but it remains the responsibility of the receiving company, i.e. HL, to do any chasing.

    I think 2+ months is an unreasonable time to take, and I would raise a formal complaint with HL. If they still haven't managed to make the transfer 8 weeks later, you can take them to the FOS.
  • Kendall80
    Kendall80 Posts: 965 Forumite
    Ninth Anniversary 500 Posts Name Dropper
    Took me a few weeks Chorley to CSD due to paperwork. They wanted my boys passbooks and still had my wife as registered contact (despite me changing it last year).


    Its a new process. Cant expect full competency just like that :)
  • Tammy2
    Tammy2 Posts: 284 Forumite
    Debt-free and Proud! PPI Party Pooper
    A good few weeks to switch from a Yorkshire CTF to a HL S&S JISA. It went through fine though, no hiccups.
    To Do 2015
    Claim back PPI & packaged bank account fees
    Take (further) first steps in investing (S&S ISA)
    Start saving for the children
    Start a business
    + £2015 in 2015 from home / £5026.21
This discussion has been closed.
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