HELP #kissjoy twitter competition - no winners announced

mide

kiss fm ran a kissjoy competition for 2 weeks in may . it ran on instagram and twitter, i contacted the email they provided in their terms and conditions to request the name of the winners as they were no announced publicly jenny.allen@kissfmuk.com. but i recieved no reply. i even called the office as i was slighty suspicious , the person i spoke to said the don't publicize the winner when i requested winner .i also tweeted at thier twitter account but was ignored and two other twitter compers also said they were bieng ignored when requesting winners. because i honestly do not think they selected any winners.
how do i procced to get the winners names ?
this does not correlate with ASA guidelines .

mjm3346

You can contact the ASA although they cannot force them to name the winners they can tell them not to do it again.

mjm3346

Something may have happened to the individual you are emailing, you could try the more general "editor@kissfmuk.com"

sleepyjones

I'm sure I've seen a post about this before ... you had to make an "idiot of yourself doing a beatboxing video"?

KissFM / Bauer Media are petty good and there are a lot of winners on here from their competitions so it's possibly a bit unfair to label them "shady" just because they didn't publicly announce the winners.

mjm3346

As it was run with https://twitter.com/CadburyUK you also try tweeting them

oliveoyl

When I won something with them last year, they didn't tweet a winner announcement, they just followed me and sent me private message.

oliveoyl

Saw your other post about this, you weren't the only entrant

https://instagram.com/p/2Qh1xkhchd/?tagged=kissjoy
https://instagram.com/p/2RRQX_m2D8/?tagged=kissjoy

sleepyjones

Ignoring all the slander ... It is a legal requirement (or at least the guidelines say ) that they make the names of the winners available to everyone .... so it might be that you need to talk to Bauer Media. KissFM (etc) can say "We don't announce the winners", but they can't refuse to tell you who the winners where ... there is a difference.

However to get the names of the winners you might have to physically write them a letter and ask them ... the ASA will be of no help to you at the present time until you have physically written a letter to them (as in, post it).

But from a personal perspective, I would just accept the fact that (If you havn't heard from them) you didn't win and move on.

If It was a "Jimmy's carpets" on Facebook, then maybe look into it ... but not from KissFM / Cadbury

claire21

Read the very last line....winners were not announced

BAUER RADIO LIMITED
COMPETITION SPECIFIC TERMS AND CONDITIONS

NAME OF RADIO STATION: Kiss
NAME OF COMPETITION: Cadbury Oat Crunch



COMPETITION SPECIFIC TERMS
Radio's 'Competition General Terms and Conditions' apply to all Bauer Radio Competitions, to the extent that they are not modified or overridden by these Specific Terms http://www.kissfmuk.com/legal/kiss-competitions/

ITEM 1: COMPETITION NAME
Cadbury Oat Crunch

ITEM 2: PROMOTER
Bauer Radio Limited trading as: Kiss

ITEM 3: WEBSITE
https://www.kissfmuk.com

ITEM 4: COMPETITION REGISTRATION DATES AND TIMES
Entries for the competition will be open between Monday 27th April at 00:01 and Sunday 24th May 2015 @23:59

Any entries received before the opening dates and times or after the closing dates and times (for whatever reason) will be invalid.


ITEM 5: COMPETITION CONTESTING DATES AND TIMES

Online competition
Entries for the competition will be open between Monday 27th April at 00:01 and Sunday 24th May 2015 @23:59

Any entries received before the opening dates and times or after the closing dates and times (for whatever reason) will be invalid.

ITEM 6: ENTRANT RESTRICTIONS
The on air competition is open to UK residents.


ITEM 7: ROUTES OF ENTRY
At Kissfmuk.com

ITEM 8: JUDGING DETAILS

Online Compeition
The winner will be chosen by random draw.

ITEM 9: DRAW DETAILS

Online Compeition
The winner will be chosen by random draw.
The winner will be chosen at the discretion of a panel consisting KISS production. Entrants will be judged on the following criteria: answering the question correctly and submitting their correct contact details. Bauer’s decision is final. The winner will be chosen by random draw.



ITEM 10: PRIZE DETAILS
• Apple iPad Air 2 16GB Wi-Fi only*
• Beats by Dr. Dre Solo HD On-Ear Headphones
• Sonos PLAY:3 - The Wireless Hi-Fi
• Blu-ray and DVD plyer System and winner's choice of Blu-Ray
ITEM 11: PRIZE PROVIDER
NDL http://www.ndlgroup.com/
Winner will be contacted in the week following winning to confirm prize.
Delivery of prizes will take up to 28 days (from the day of winning) ~



ITEM 12: DATA PROETCTION
Entrants’ personal data (including telephone numbers and addresses will be collected by the Promoter and will be used to process entries. The Promoter will also provide winners’ names and contact details to the Prize Provider, solely for the purpose of arranging delivery of the prize.
By entering the Competition, participants consent to the storage and processing of their personal data as described here, which shall be strictly in accordance with current UK Data Protection legislation.
Personal data may remain stored by the Promoter and the Prize Provider after the Competition has ended but will not be used for marketing purposes.
If the entrant selects to receive more information from a third party on the entry form, their data will be transferred to and held by that 3rd party
For further information on our uses of personal data, please see our general terms and conditions along with our privacy policy at: http://www.bauerdatapromise.co.uk/
ITEM 13: INTELLECTUAL PROPERTY AND CONSENTS
• Entrants consent to their voice being used on the Promoter’s radio broadcasts and to a copy of this broadcast (the “Recording”) being stored by the Promoter for exploitation in any and all media for promotional or other purposes.
• To the extent possible, entrants agree to assign to the Promoter the title to any intellectual property rights or interest that they may have in the Recording.
ITEM 14: OTHER CONDITIONS
• Only entries received in accordance with these Terms will be accepted.
• Participants may enter the Competition more than once.
• The Promoter has the right to disqualify participants if it reasonably believes participants have breached any of the Terms.
• If there is any misunderstanding, mistake or dispute concerning the operation of the Competition, including the correctness or acceptability of any answers given by winner(s), or the operation of any technical/communications system, the Promoter’s decision shall be final and no correspondence or discussion will be entered into on this subject.
• The correct answers to questions must exactly match the Promoter’s answers to win.
• The Promoter has no responsibility or liability if participants fail to get through when they call to enter. This includes a failure to complete a phone call due to loss of signal, even if the entrant gets through to the studio initially.
• The Promoter is not responsible for any costs associated with entering the Competition, including making phone calls or accessing the Website.
• In order to maintain the quality of the Promoter’s radio programming and to protect listeners from harm, participants may be disqualified if they are incomprehensible, inaudible or if it appears to the Promoter (in its sole discretion) that the caller is driving, intoxicated or likely to offend listeners.
• Whilst participants are on-air, they promise not to make any statement which (in the Promoter’s sole and reasonable discretion) is inappropriate or which would be likely to bring the Promoter into disrepute.
• Other than for death or personal injury resulting from its negligence and so far as permitted by law, Bauer Radio hereby excludes all liability for any loss, damage, cost and expense, whether direct or indirect, howsoever caused in connection with the Competition or any aspect of the Prizes.
• The Promoter reserves the right to cancel, amend, terminate or temporarily suspend this Competition if it is required to do so due to circumstances outside its reasonable control, with no liability to any entrants or third parties.

ITEM 15: CONTACT DETAILS
If you have any concerns about how this competition has been run, you should email: jenny.allen @kissfmuk.com or write to:Jenny Allen, 1 Golden Square, London. A complaint will not be considered if it is made more than 14 days after the date the winner is announced.

mide

thank you all for the replies ,i have written them a letter

mide

update , sorry to bump up the thread but two week ago kiss dm 'd me to say i was the winner , so i just want to say follow your gut even when companies are usually good with their prizes sometimes they need a bit of a push x