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GoSkippy Complaint - Eldon Insurance Services Ltd fishing for dirt!!

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Anyone experienced having Eldon fish for dirt after making a complaint against GoSkippy? I made a complaint last night as they cancelled mine and my partners joint insurance because we got the date wrong for when his provisional licence started. The mistake was unintentional but GoSkippy refused to let me amend the policy and pay extra instead opting to cancel the policy leaving me having to answer that dreaded question every time I apply for insurance from now on; they of course managed to charge me silly money for the cancellation as they said the mistake was ours and also told me I could reapply for a policy after ours was cancelled!!!). I have a cart-load of no claims on another policy but this will still affect me badly so I want redress as this was an innocent mistake. Anyway, my partner today had a call on my mobile from Eldon asking him about an accident he has never had; he is a learner and has never had an accident and he has never given my number as a contact so what gives? I'm really not happy as what they have done is going to affect me financially for all time. Apart from going to the ombudsman which is next on the list, any advice anyone?

Comments

  • londonno1 wrote: »
    Anyone experienced having Eldon fish for dirt after making a complaint against GoSkippy? I made a complaint last night as they cancelled mine and my partners joint insurance because we got the date wrong for when his provisional licence started. The mistake was unintentional but GoSkippy refused to let me amend the policy and pay extra instead opting to cancel the policy leaving me having to answer that dreaded question every time I apply for insurance from now on; they of course managed to charge me silly money for the cancellation as they said the mistake was ours and also told me I could reapply for a policy after ours was cancelled!!!). I have a cart-load of no claims on another policy but this will still affect me badly so I want redress as this was an innocent mistake. Anyway, my partner today had a call on my mobile from Eldon asking him about an accident he has never had; he is a learner and has never had an accident and he has never given my number as a contact so what gives? I'm really not happy as what they have done is going to affect me financially for all time. Apart from going to the ombudsman which is next on the list, any advice anyone?
    Nope, but, you've lost me there!
  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    This is the third time of posting.

    Check the responses on your other two threads.
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