Argos Misleading pricing

shawn_f

Hi every one .we had a look at the mobile Argos web site today for some trainers for our 5 year old ,we found a pair for sale priced £5.99 we thought great a bargain ! ,click on the item in the browsed listing and suddenly it goes up to £11.99 :mad: .(we tried downloading a newer app outside the store and it did the same)
I am wondering if i have any rights to purchase these shoes at the advertised price or do we swallow the excuses they have told us in store and on the telephone re contracts not being complete until the money has changed hands at the agreed price ?
Also is there cause for any action toward the mis advertising found on the mobile site ? incidentally the web site on normal non mobile states the higher price as are the terminals in store.

bod1467

This has been covered here a million and one times.

What you see is an offer to treat. The contract comprises offer, acceptance and payment ... until all 3 have happened then there is no contract. What this means is ... Argos can sell for whatever price they want, and you can either accept or not. Argos are under no obligation to sell you £11.99 trainers for £5.99.

As to whether this is a persistent, endemic problem (fasle advertising to entice people in / bait-and-switch) .... if it is you can report them to the ASA.

shawn_f

Thank you Bod .

pendragon_arther

Yes, this is the stupid and consumer unfriendly get-out called invitation to treat.

The-Truth

pendragon_arther wrote: »

Yes, this is the stupid and consumer unfriendly get-out called invitation to treat.

With the amount of people who would happily rip a retailer off and swap prices if the displayed one was the one that had to be charged no wonder the law gives the retailer the opportunity to clarify what the price is actually supposed to be!

pendragon_arther

The-Truth wrote: »

With the amount of people who would happily rip a retailer off and swap prices if the displayed one was the one that had to be charged no wonder the law gives the retailer the opportunity to clarify what the price is actually supposed to be!

And with the amount of retailers who would happily rip of consumers doesn't apply then? 28 days at an inflated price in a small store of a chain of stores to get round the law of RRP or MRP then whack it in a 'sale' at a heavily reduced price to make it look as if it's a massive saving. You need to gen up on all the retail tricks.

George_Michael

pendragon_arther wrote: »

And with the amount of retailers who would happily rip of consumers doesn't apply then? 28 days at an inflated price in a small store of a chain of stores to get round the law of RRP or MRP then whack it in a 'sale' at a heavily reduced price to make it look as if it's a massive saving. You need to gen up on all the retail tricks.

"To get around the law", so what the retailers are doing in the situation that you describe above is totally legal and within the law and provided that potential customers do a few basic checks before buying goods, they can decide whether or not the sale price is a true bargain and if they don't think it is, they are under no obligation to buy.

Swopping price labels over is a criminal offence so if the retailer thinks that this hss happened, why do you think that they should be obliged to sell at the incorrect price?

The-Truth

pendragon_arther wrote: »

And with the amount of retailers who would happily rip of consumers doesn't apply then? 28 days at an inflated price in a small store of a chain of stores to get round the law of RRP or MRP then whack it in a 'sale' at a heavily reduced price to make it look as if it's a massive saving. You need to gen up on all the retail tricks.

Research your prices before you buy, I do. It's hardly a trick and no one forces you to buy anything anyway!

pendragon_arther

The-Truth wrote: »

Research your prices before you buy, I do. It's hardly a trick and no one forces you to buy anything anyway!

I do, but you'll find thousands don't, plus they don't even do research as to the soundness of companies they are buying from. Just look at the Wren complaint threads.