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Damaged Goods Received

IMF · 2015-06-22 09:59:24

Hi all, Hoping someone can give me some advice here. I ordered a door online and it was delivered last week on Wednesday around 2pm. I didn't sign for this, my builder accepted it (even though I was at home) and only realised it had been delivered that day. This morning my builder came back and unwrapped the door to find…

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IMF Posts: 38 Forumite

24 June 2015 at 9:29AM

Thanks all,

I raised an eBay case and the company changed their stance and have agreed to bring a new door and take the broken one back.

My builder is convinced that they're trying to palm off the broken door to someone who won't contest it because they hid the damage in a wrapping that LPD doors do not come in.

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Damaged Goods Received

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