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Royal Mail Untracked Claims

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  • custardy
    custardy Posts: 38,365 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    custardy wrote: »
    Well for one. RM dont deliver abroad. So its down to the delivering company.
    Surely you were already aware of this situation? Or have you been asked for ID every time you sign for something?
    jack_pott wrote: »
    It leaves you thinking that RD is more about tokenism than anything else, doesn't it. I've sent three RD letters recently, and the 'signatures' on the confirmation are not even an illegible signature, they're just scribble. This morning I got a card through the door notifying me there's a RD waiting for collection, and telling me to bring proof of ID, but not proof of address.

    I've had three first class letters to the NHS go 'missing' in the last 5 weeks, I have certificates of posting, but if I were to pursue the issue I would probably just get the NHS and the Royal Mail blaming each other.


    Whats the problem with proof of ID?
  • martindow
    martindow Posts: 10,569 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Proof of posting varies between POs. Some type the house number and postcode on to the receipt. Others print out the PoP with a gap for the address to be handwritten - sometimes by the clerk and other times by the customer.

    These seem to be acceptable if it comes to claiming.
  • KxMx
    KxMx Posts: 11,138 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Custardy my local DO used to ask for ID & proof of address; but only on the premises, the card just stated ID.

    They've now gone over to ID only though.
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