Outlook.com

Annie1960

I use Outlook.com web-based email. I have a Windows desktop and a Macbook Air laptop.

All is fine on my Windows desktop.

When I use my Macbook laptop, the emails themselves are fine, but I am unable to insert links that work. If I try to insert a link, something adds extra characters, and the recipient does not receive a working link.

Is there anything I can do to fix this, or is it due to incompatibility between Microsoft and Apple?

RumRat

Where do the adverts come in?

Annie1960

Sorry, title is an error, now corrected. Nothing to do with adverts, that was an earlier thread! Just want to know about clickable links now!

colin79666

Tried another browser?
Outlook.com requires Safari 5.1.10 or higher.

Annie1960

colin79666 wrote: »

Tried another browser?
Outlook.com requires Safari 5.1.10 or higher.

I've just checked, and I'm using Safari 7.1.6.

Any other thoughts?

Mr_Toad

Just tried this on my MacBook with both Safari and Firefox and it works fine for with Outlook.com all links posted work fine.

I'm at a loss to explain what might be happening

Annie1960

Mr_Toad wrote: »

Just tried this on my MacBook with both Safari and Firefox and it works fine for with Outlook.com all links posted work fine.

I'm at a loss to explain what might be happening

Well, for some reason, it happens on mine!

I've tried sending links to friends, and sending them to myself, and they don't work on my MacBook!

It's good to know yours works, so maybe mine can be fixed.

I've done a google search, and it says it must be set to 'rich text' mode. How do I check this?

Annie1960

For the benefit of anyone reading this thread in the future, I've fixed it. Rich Text was turned off.

Turn it on by opening a new, blank email. Click 'options', then select 'rich text'.

The row of formatting icons will then appear at the top of the email.

Very easy when you know how.

Mr_Toad

Glad you got it sorted.