Estate agent obligations to buyers

Annie1960

EAs' Code of Conduct can be found by clicking link below. Choose whichever year applies.

http://www.tpos.co.uk/code-of-practice-sales.php

EDIT: EAs do not have any responsibility regarding whether a road is adopted or not. You are making an assumption this is a negative factor. I know someone who lives on a private road and she sees this as a positive factor.

Whether or not roads are adopted should come up in the search, so if you are dissatisfied, then get back to your solicitor.

Surrey_EA

Annie1960 wrote: »

EAs' Code of Conduct can be found by clicking link below. Choose whichever year applies.

http://www.tpos.co.uk/code-of-practice-sales.php

It is worth pointing out that The Property Ombudsman is a voluntary code of practice that goes beyond what is required by law.

Annie1960

Surrey_EA wrote: »

It is worth pointing out that The Property Ombudsman is a voluntary code of practice that goes beyond what is required by law.

This may be the case, but if you spend a couple of days (as I did) reading through the complaints and rulings, the Ombudsman seems very keen on using consumer legislation to make decisions.

Which parts of the code do you believe are beyond what the law requires?

Surrey_EA

Annie1960 wrote: »

This may be the case, but if you spend a couple of days (as I did) reading through the complaints and rulings, the Ombudsman seems very keen on using consumer legislation to make decisions.

Which parts of the code do you believe are beyond what the law requires?

Oh I quite agree, I don't think The Property Ombudman's code of practice goes far enough.

All I wanted to highlight was the TPO is essentially a voluntary scheme and not a piece of legislation.

Mallotum_X

cbrown372 wrote: »

Hardly a bolt from the blue when this thread is two years old.

https://forums.moneysavingexpert.com/discussion/4726555

I remember reading it at the time and thinking this could lead to trouble.

OP, so as you knew before you bought then what exactly do you think the EA has done wrong.

Sounds like the only person you have a case against is yourself...

dodger1

cbrown372 wrote: »

Hardly a bolt from the blue when this thread is two years old.

https://forums.moneysavingexpert.com/discussion/4726555

I remember reading it at the time and thinking this could lead to trouble.

Oh dear...

cbrown372

So this is nothing to do with the EA?

Mallotum_X

What do your deeds say are the rules?

Small claims court is not going to be relevant unless you don't pay and the road owners wants to

Mrs_pbradley936

We had a similar thing and "they" wanted everyone to pay to tarmac outside their own house. The "they is this case was the residents association and most people agreed because when it was wet the road was terrible - it was shingle over sand. I think is was about £2K each and they put it out to tender.


It is not the Estate Agent you have any redress with it is your solicitor because the solicitor drew up the contract. All the Estate Agent does is introduce the seller to the buyer and anyway the buyer pays them not the seller so they owe you nothing. Sorry to be so blunt but it is true.

moneyistooshorttomention

I'm not thinking along lines of "redress" from EA.

My thinking is that "Surely an EA would have put main relevant details of a property on the 'for sale' details? - ie expected costs levels on non-standard issues".

Those EA details mention what Council Tax level is payable and these days have that energy attachment (ie so that people can try and work out likely fuel bills).

Everyone expects that they will have CT bills and fuel bills - but these are indicated anyway. So - I would think non-standard costs that most properties don't have would be all the more necessary to put down on those details (ie as buyers wouldn't be expecting them).

I'm just asking for information sake - and not for "Wonder if I should have a go at EA?" sake iyswim.

I know what a little **** my vendor turned out to be and its them I am holding responsible for "less than accurate portrayal" of things and not the EA.