Is it worth complaining to Easyjet?

GlennTheBaker

I would echo previous comments regarding EasyJet. I have used them a number of times with the only problem being a 1 hour delay earlier this year which was no big deal. The boarding system does appear to be a lottery at foreign airports but not so bad in the UK. I would certainly bring to their attention the specific problems you experienced so the company can act and improve their service. The competition between the no-frills airlines is so intense that they cannot afford to lose customers.

se999

Dear Jetboy & Glenthebaker, thanks for the replies.

I know you support aspects of Easyjet, I actually had a reasonable outward flight except for getting a 'wet head'. I heard somewhere that with it's new Airbuses it's got one of the most fuel efficient fleets too.

But, it also sounds like you both don't like aspects of Easyjet i.e. the boarding system/unallocated seating, but like the rest of us no one is saying anything to Easyjet!

Jetboy - I'm a fan of Airbuses too!! It sounds like you're lucky and got one of their new ones on your run.

As regards the food, Easyjet with it's tight margins & controls surely know if they sell out of something on a flight. If it was an expensive item from their perfume and drinks trolley I doubt if it would take long to rectify. Anyway I may be wrong about this, anyone from an airline know?

Anyway, we're still back to the basic question, has anyone said anything to Easyjet!!