Bank given details and savings away

funnyfanny

once upon a time, the end

grumbler

funnyfanny wrote: »

...my freind thinks that .... some info has been given away for this to happen...Are they entitled to any compensation for this and how can they prevent further things happening with their other cards, accounts, etc?

Do you really think that it's possible to answer this question knowing only what your friend thinks, not the facts?

If the bank really disclosed some sensitive information to a fraudster, then yes, some compensation is negotiable.

maninthestreet

I doubt compensation would be forthcoming if Lloyds said they would return all the money in question that was removed from the accounts by the fraudsters.

agrinnall

Nothing in your post justifies the slanderous comments in your thread title, which I very much doubt are true. It's far more likely that your friend's details have become known by somebody that she knows or by computer infection.