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Should i receive all my money back
samsung_laptop
Posts: 301 Forumite
If you receive an item that's faulty and the seller sends you a returns label should I get all my money back if the item had free postage.
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Comments
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yes, you will get all your money back.0
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What happens if they give you a partial refund.19lottie82 wrote: »yes, you will get all your money back.0 -
Why should they? Did you agree to it?I'd rather be an Optimist and be proved wrong than a Pessimist and be proved right.0
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Why not give the actual story with full facts rather than tiny snippets? You're far more likely to get answers then!0
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The only was a partial refund can be given is if you agree to it, which you are under no obligation to.
If the item is genuinely not as described, ebay will always force the seller to refund in FULL upon the return of the item.0 -
Get proof of posting.Censorship Reigns Supreme in Troll City...0
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forgotmyname wrote: »Get proof of posting.
No use.
if you're returning a faulty / misdescribed item, you need proof of DELIVERY. If a seller says it hasn't turned up, you won't get your refund without proof that the item has been delivered (not just sent).
BUT if a returns label is issued by ebay, your item will be tracked anyway.0 -
Just to clarify, for a return a buyer needs proof of attempted delivery for ebay purposes. Delivery does not have to be shown, merely an attempt at it.I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.0
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