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BT 'sale end date' claims

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I purchased the 'Entertainment Plus + Unlimited BT Infinity 1 + Weekend Calls' package under a sales promotion offer on 27th May 2015. The sale promotion price for the package was £25 per month and £16.99 line rental. I purchased this package under the impression that the offer would end on 27th May 2015, as stated on BT's website by a date counter.

The same package is under special offer again for £22.50 per month and £16.99 line rental, which ends on 18th June 2015. I am unhappy that the same package is under special offer again shortly after the expiration date of the offer I purchased, and the new special offer price is cheaper.

The activation date of my new package is 17th June 2015. Do I have any grounds to argue my point with BT?

Any advice welcome, thank you :)

Comments

  • Geodark
    Geodark Posts: 1,049 Forumite
    Part of the Furniture 1,000 Posts
    lloydyyy wrote: »
    I purchased the 'Entertainment Plus + Unlimited BT Infinity 1 + Weekend Calls' package under a sales promotion offer on 27th May 2015. The sale promotion price for the package was £25 per month and £16.99 line rental. I purchased this package under the impression that the offer would end on 27th May 2015, as stated on BT's website by a date counter.

    The same package is under special offer again for £22.50 per month and £16.99 line rental, which ends on 18th June 2015. I am unhappy that the same package is under special offer again shortly after the expiration date of the offer I purchased, and the new special offer price is cheaper.

    The activation date of my new package is 17th June 2015. Do I have any grounds to argue my point with BT?

    Any advice welcome, thank you :)

    Unfortunately the offer did end when it said it would, then they brought out a different offer. Unfortunately its the risk you take. If the price had gone up would you have been willing to pay the extra. The way to look at it is you were happy with the price you took it out at - and that is the price you are paying.
  • Robin9
    Robin9 Posts: 12,790 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    [QUOTE=Geodark;68_If_the_price_had_gone_up_would_you_have_been_willing_to_pay_the_extra._The_way_to_look_at_it_is_you_were_happy_with_the_price_you_took_it_out_at_-_and_that_is_the_price_you_are_paying.[/QUOTE]

    You were happy weren't you
    Never pay on an estimated bill. Always read and understand your bill
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Fairly standard and BT have done nothing wrong .
    Its very very hard to get best deal in anything these days.
    Tesco drop stuff all the time after i have bought it .
  • bris
    bris Posts: 10,548 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Did you really think you were special getting this great once in a life time opportunity?


    Quick tip so this doesn't happen to you again, never trust any furniture, kitchen etc offers similar to this, they are called marketing strategies to get the gullible to sign quick before the time runs out.
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