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Cancelled Festival Tickets
seymourf
Posts: 27 Forumite
I bought tickets for the BL9 festival due to take place this weekend, but the event was cancelled at the end of May. The accommodation booked is a dead loss, but refunds on tickets sold (minus booking fee) were promised within 28 days of a request. Having spoken with the organisers by phone and had some communication by email, I'm a little concerned that refunds might not be issued. I bought through the approved distributor, Bookitbee, but they are not subscribed to STAR. Does anyone know who can pursue complaints should this prove to be the case?
Thanks
Thanks
0
Comments
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How did you pay, and what was the value per ticket?0
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I paid by debit card, picking up two tickets at £40 each (plus booking fee).0
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Also funds including booking fee can be reclaimed from your card see links above. I would start on that route now.Do you want your money back, and a bit more, search for 'money claim online' - They don't like it up 'em Captain Mainwaring0
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Thanks Z, but which links? Those at the top of the page? 0
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MSE's Chargeback article may help.0
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