Asda Price Guarantee rant

Legacy_user

I wasn't able to print my vouchers on the day of the shopping, due to printer issues.

I had two receipts. One I was quoted a £1.70 voucher as the 10 Mullerlights for £4, they counted the MLs as 68p each. The other one I was quoted £1.73. These shops were done 5th and 9th June.

My printer is working and now the first receipt, there is no voucher as they have corrected the ML to 40p each. The second voucher is £1.60. I am £1.83 worse off

Could anyone tell me why? If its based on the prices of the competitors on the day you did the comparison, then that's misleading as those weren't the prices listed on the days I did my shopping. I think that is the case as the noodles I purchased were £1.40 in Morrisons and now £1. I paid £1.22.

They should have saved the £1.70 and £1.73 valus for the next time I put those receipt details in.

alanq

If I am understanding correctly, they are now comparing 10 Mullerlights for £4 as 40p each (the price you actually paid) when previously they used a higher price. So there was an error which ASDA has now corrected. The competitors prices used for the day need not have changed to change the result. Unlucky but not something that you can complain about.

The second case is less clear.

AnnieO1234

OP download the free cute pdf writer, basically you send something to print and it's in your print list but creates a pdf file for later printing. Xxx