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Billed for test calls

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pinkladyvenus
pinkladyvenus Posts: 379 Forumite
Part of the Furniture 100 Posts Name Dropper
edited 8 June 2015 at 10:34PM in Praise, vent & warnings
if you have had an open reach engineer out to fix a fault on your phone, check your next phone bill. I never make any calls that I have to pay for (only use it at weekends for free calls), on checking my phone bill there were 4 phone calls made on the morning of the engineers visit all to 02085647402 London, costing £2.45 in total these were test calls he made and I have been billed for them. So be aware!
Sealed pot challenge member 437

Comments

  • boo_star
    boo_star Posts: 3,202 Forumite
    Part of the Furniture 1,000 Posts
    if you have had an open reach engineer out to fix a fault on your phone, check your next phone bill. I never make any calls that I have to pay for (only use it at weekends for free calls), on checking my phone bill there were 4 phone calls made on the morning of the engineers visit all to 02085647402 London, costing £2.45 these were test calls he made and I have been billed for them. So be aware!

    It seem odd that you were charged so much for what looks like a standard London number.

    http://whocallsme.com/Phone-Number.aspx/02085647402 has a few people complaining of the same issue.
  • pinkladyvenus
    pinkladyvenus Posts: 379 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Update, I phoned my service provider who refunded the call charges and agreed they were engineer test call charges.
    Sealed pot challenge member 437
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