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Unexpected letter from Tesco... closing my DD account

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  • saintalan
    saintalan Posts: 562 Forumite
    Part of the Furniture Combo Breaker
    I was told you can open five accounts but this seems to vary!

    One tip when you apply to open a second account or more, log in to your account first or their software won't recognise you as an existing customer and you will have to spend ages as I did getting them to add the new account to your first one online unless you want seperate sign in and security details for each account, which then flags up possible suspicion about your legitimacy as a customer!

    My OH and I both have Tesco current and savings accounts. When I opened my 2nd Internet Saver it worked smoothly. On my wifes it goes all the way through to acceptance but instead of (like mine) giving the a/c details, it says your details will be in your welcome pack which they will send and then need to register for online banking. As in the quote above looks like they are treating it as a new application

    Both of us were logged in during application and details were appropriately pre-completed by system.

    Any body had this?

    Cheers

    Alan
  • joe134
    joe134 Posts: 3,336 Forumite
    edited 15 June 2015 at 12:45PM
    saintalan wrote: »
    My OH and I both have Tesco current and savings accounts. When I opened my 2nd Internet Saver it worked smoothly. On my wifes it goes all the way through to acceptance but instead of (like mine) giving the a/c details, it says your details will be in your welcome pack which they will send and then need to register for online banking. As in the quote above looks like they are treating it as a new application

    Both of us were logged in during application and details were appropriately pre-completed by system.

    Any body had this?

    Cheers

    Alan
    Not with Tesco, but, got it now with Halifax Reward. Just applied to switch my Nationwide to Halifax,I did it online, Friday, no probs until the end, when it asked if my Nationwide was a joint A/c, to which I said Yes.
    Sorry cannot switch Joint A/cs, unless you opt for making other half a joint A/c holder on my Reward, BUT, wouldn't let me online.I phoned . they said, have to do it in Branch. and made me Apt, for Wed coming. Now I've filled the online joint forms in online( must be a delay after opening A/c )?, and they say, await a letter? by post, probably to go to the branch?
    Why not ask at the start, is this a joint A/c you are switching, instead of after the A/c is open in one name only?:D
    They love to get you in the branch.For the £200, I will go though.:-)
    First switch, and probably my last,cannot do with hassle any more.
  • joe134
    joe134 Posts: 3,336 Forumite
    edited 23 June 2015 at 10:02AM
    Hi, Turn up for the books, Tesco sent me a £10 voucher for using their internet saver.It's a shop I never use.. I only use Tis for DD's.So much for them closing A/cs. Anyone else had one.??
  • SJshah
    SJshah Posts: 140 Forumite
    Tenth Anniversary 100 Posts Name Dropper Combo Breaker
    joe134 wrote: »
    Hi, Turn up for the books, Tesco sent me a £10 voucher for using their internet saver.It's a shop I never use.. I only use Tis for DD's.So much for them closing A/cs. Anyone else had one.??

    If thats the case, you're most likely to be profitable for them :T

    Hope you dont mind me asking... How many direct debits do you have and how much do you pull into your TIS every month?


    Most people viewing this thread would like to stay in their good books!
    "Real knowledge is knowing the extent of one's ignorance."
  • SnowTiger
    SnowTiger Posts: 4,461 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    edited 24 June 2015 at 9:40PM
    joe134 wrote: »
    Hi, Turn up for the books, Tesco sent me a £10 voucher for using their internet saver.It's a shop I never use.. I only use Tis for DD's.So much for them closing A/cs. Anyone else had one.??

    I've not had one. :(

    Is it really a free tenner or is there a minimum spend required before you can use it?
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