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Ipad wont connect to Itunes? Help !

sarah1972
sarah1972 Posts: 19,384 Senior Ambassador
Part of the Furniture 10,000 Posts Homepage Hero Photogenic
I did so a search but couldn't find anything so I apologise if this has been addressed before.

my iPad for some reason won't connect to iTunes anymore?

I plug it into my Macbook and it just says 'your device is no longer connected?

My iPad screen just flickers and nothing happens?

Tried the cable on hubbys iPad and its fine.

Any help gratefully received.
I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.

Comments

  • sarah1972
    sarah1972 Posts: 19,384 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    sarah1972 wrote: »
    I did so a search but couldn't find anything so I apologise if this has been addressed before.

    my iPad for some reason won't connect to iTunes anymore?

    I plug it into my Macbook and it just says 'your device is no longer connected?

    My iPad screen just flickers and nothing happens?

    Tried the cable on hubbys iPad and its fine.

    Any help gratefully received.

    Anyone? :o
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • Myser
    Myser Posts: 1,907 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Have you tried uninstalling and reinstalling iTunes on your laptop?
    If my post hasn't helped you, then don't click the 'Thanks' button! ;)
  • sarah1972
    sarah1972 Posts: 19,384 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    Myser wrote: »
    Have you tried uninstalling and reinstalling iTunes on your laptop?


    No, I will try that now, Thanks
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • sarah1972
    sarah1972 Posts: 19,384 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    Myser wrote: »
    Have you tried uninstalling and reinstalling iTunes on your laptop?

    Seems I can't uninstall iTunes on the Mac?
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • Myser
    Myser Posts: 1,907 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Are there any error messages or codes when you plug in your iPad?

    This webpage may help with uninstalling iTunes on a Mac:

    http://www.tekrevue.com/tip/uninstall-itunes/
    If my post hasn't helped you, then don't click the 'Thanks' button! ;)
  • AJXX
    AJXX Posts: 847 Forumite
    sarah1972 wrote: »
    Seems I can't uninstall iTunes on the Mac?

    No, but you can re-install it by going to http://www.apple.com/uk/itunes/download/ then running the installer.

    Once the above is done, reboot the Mac then plug your iPad in again and see what happens.
  • sarah1972
    sarah1972 Posts: 19,384 Senior Ambassador
    Part of the Furniture 10,000 Posts Homepage Hero Photogenic
    Thanks for all of your help.

    Hubbys iPad doesn't have any problems so its clearly a problem with my iPad only.

    It just doesn't like connecting to iTunes but charges ok so I will just put up with it and not have any backups.

    I reinstalled iTunes but still comes up with 'item no longer connected'
    I’m a Senior Forum Ambassador and I support the Forum Team on Competitions Time, Shopping & Freebies boards, Employment, Jobseeking & Training boards If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.
  • pmartin86
    pmartin86 Posts: 776 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Have you tried giving your iPad a full reboot (Not just turning off the screen, but fully powering off and then on again)

    Have you tried a different USB port?

    PLug your ipad in and unlock it, have you got any security warnings regarding trusting the device?
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