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Marston group

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Comments

  • G_Plumridge
    G_Plumridge Posts: 42 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    edited 15 June 2015 at 7:53AM
    Thanks to all, I have complained to the marston group. The left hand doesnt know what the right hand is doing. They had 3/4 different people dealing with this issue... then when they said they had found the "lost" money they stated that I still had to pay £200 + as soon as, otherwise I would have the enforcers at my door..

    I have since sorted this out, they also said something about a refund and a letter will be in the post. Not sure how much or if there is one... because a week and half later im
    still waiting..

    these people seem to think there a law by thenselves

    thanks again
  • fatbelly
    fatbelly Posts: 23,043 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Cashback Cashier
    these people seem to think there a law by thenselves

    Very true.

    No effective regulation of their behaviour.

    I've even seen them blatantly ignore a direct order from the Official Receiver, with no repercussions.
  • G_Plumridge
    G_Plumridge Posts: 42 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I have my mp looking into this. So fingers crossed they might be able to help
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