Welcome Cottages - Punitive Cancellation Policy

wealdroam

OP, try reading this post:

Is a deposit ever refundable?

There is a lot of good information in there, some of which has already been posted on this thread. Please have a read of the linked to guidance mentioned there.

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glentoran99 wrote: »

there are several low deposit places were you don't pay the full deposit at once,


Travel-republic. On the beach, Thomson, low cost holidays


They state quite clearly that the full deposit is payable should the holiday be cancelled, are you saying that these are unfair terms and that they wouldn't stand up in court?

Yes, that is exactly what we are saying.

I'll post this link again: http://www.telegraph.co.uk/travel/travel-advice/10662931/Thomson-case-could-spell-end-of-unfair-holiday-cancellation-charges.html

Retaining excess amounts has already been found unlawful.