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Pension Adminsitrator problem!

2456

Comments

  • dunstonh
    dunstonh Posts: 120,005 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I work for an insurance firm and if I proposed and implemented a similar course of action, I'm sure I would get slaughtered on TCF grounds.

    yet insurance companies do something similar and delay the tracing.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • OldBeanz
    OldBeanz Posts: 1,436 Forumite
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    Womblesw20 wrote: »
    ... Pensioners are some of the most vulnerable members of society and due care required when dealing with them.

    ...

    Do you feel whoever handled your mother's accounts and contacts paid due care when and after she moved home?
  • Womblesw20
    Womblesw20 Posts: 11 Forumite
    OldBeanz - you're completely missing the point here. My mother, like many pensioners suffer from early stage dementia and incapable of sorting this. Fortunately my mother is affluent enough to not be impacted here and she also has her family around her to solve problems like this. But what if she wasn't so lucky? There is a moral responsibility to treat pensioners with due respect and not treat each case as potential fraud just to protect the pension fund.
  • dunstonh
    dunstonh Posts: 120,005 Forumite
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    Fortunately my mother is affluent enough to not be impacted here and she also has her family around her to solve problems like this.

    That may be the case in some areas but clearly the supporting family member(s) failed in this respect.
    But what if she wasn't so lucky?

    When the trigger point for the trace would have kicked in, it would be resolved at that point.
    There is a moral responsibility to treat pensioners with due respect and not treat each case as potential fraud just to protect the pension fund.

    Responsibility is a good word. Where was the responsibility of the family member(s) that help her so much but failed to do this? Responsibility comes in many forms.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Thrugelmir
    Thrugelmir Posts: 89,546 Forumite
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    Womblesw20 wrote: »
    OldBeanz - you're completely missing the point here. My mother, like many pensioners suffer from early stage dementia and incapable of sorting this. Fortunately my mother is affluent enough to not be impacted here and she also has her family around her to solve problems like this. But what if she wasn't so lucky? There is a moral responsibility to treat pensioners with due respect and not treat each case as potential fraud just to protect the pension fund.

    I suspect it's more of a social issue. Where family members are too busy with their own lives. Then arrive like the cavalry guns with guns blazing , full of indignation. When help was required some time ago.
  • woolly_wombat
    woolly_wombat Posts: 839 Forumite
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    Thrugelmir wrote: »
    I suspect it's more of a social issue. Where family members are too busy with their own lives. Then arrive like the cavalry guns with guns blazing , full of indignation. When help was required some time ago.

    I am saddened by the tone of this debate.

    Both myself and my husband have lost our mothers in the last 4 years, who we saw regularly and lived within a few miles of. Both of them were incredibly independent and reluctant to accept help, even when the time came that they really needed it. It is a very difficult stage of our lives to pass through.

    The OP came to this forum requesting help and instead this thread has degenerated and turned on him/her.

    I respectfully suggest that this is not in the spirit of MSE.

    WW
  • dunstonh
    dunstonh Posts: 120,005 Forumite
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    The OP came to this forum requesting help and instead this thread has degenerated and turned on him/her.

    I respectfully suggest that this is not in the spirit of MSE.

    I read the thread differently to you. I see differences of opinion in a discussion.

    It serves no purpose to have a discussion board where you all have the same opinion and just agree with each other all the time (whether the person is right or wrong).
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • gadgetmind
    gadgetmind Posts: 11,130 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    agarnett wrote: »
    I regularly contemplate the exact same thing, and also how long it will be before my kids have to contemplate it about me!

    I'm not wearing my surprised face.
    I am not a financial adviser and neither do I play one on television. I might occasionally give bad advice but at least it's free.

    Like all religions, the Faith of the Invisible Pink Unicorns is based upon both logic and faith. We have faith that they are pink; we logically know that they are invisible because we can't see them.
  • agarnett
    agarnett Posts: 1,301 Forumite
    edited 5 June 2015 at 11:28PM
    I also am saddened by the tone of this debate. I can easily be self-deprecating but there are several regulars on this forum who do not know how, and they expect to be respected as professionals or ex professionals. Their opinions are often heavily influenced by the immoral corporate cultures they inhabit and promulgate (or have inhabited and promulgated). Often these posters turn on their own kind for operating outside of the pack.

    You know who you are and I am concerned that you should ever get away with some of the comments you do least MSE readers should take them as wise and right.

    Your comment, dunstonh, implying that Womblesw20 was being hypocritical for explaining the high TCF standards they aimed for in their work environment - you made an obtuse comment because the insurance industry in which they work also delays tracing - was uncalled for. I read that Womblesw20 is a force for good in an otherwise tainted industry and that isn't an easy position to occupy.

    It is far easier to occupy a position like yours and to respond to the discussion with the implied suggestion there is nothing to see here, move on. But you didn't leave it at that - you took a side swipe at the "carer".

    Your comment Thrugelmir did the same:
    I suspect it's more of a social issue. Where family members are too busy with their own lives. Then arrive like the cavalry guns with guns blazing , full of indignation. When help was required some time ago.
    sounds particularly Freudian.

    In fact both comments may have been. They were totally unnecessary and potentially hurtful. I am wondering whether either of you have a clue about ageing other than your own ageing of course.
  • OldBeanz
    OldBeanz Posts: 1,436 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Womblesw20 wrote: »
    OldBeanz - you're completely missing the point here. My mother, like many pensioners suffer from early stage dementia and incapable of sorting this. Fortunately my mother is affluent enough to not be impacted here and she also has her family around her to solve problems like this. But what if she wasn't so lucky? There is a moral responsibility to treat pensioners with due respect and not treat each case as potential fraud just to protect the pension fund.

    I was in a similar position and moved both my over-90 parents 400 miles to live with me. My brother and I who both worked (he living 200 miles from them) managed to sell their house and most of their possessions. He moved them in a motorhome while I took their remaining possessions before them in a large van. We simply went through their bank account for a year working out what was going in and out and also paid £50 to ensure their mail was forwarded for a year. Neither task particularly expensive or time consuming.
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