Not for resale rights

Tweeds

My wife bought a dress 2 months ago as a gift for our daughter (for prom). Daughter no longer wants to go so thought as the dress hadn't been worn, still with tags etc the retailer would refund. Unfortunately not. Upon closer inspection, there is a label sewn into the dress stating 'not for resale'. Can't find anything on line that strengthens any right for a refund so would appreciate any legal advice that I could use to help return the dress, (if there is any) thank you.

bris

You have no rights to return the dress, if you want a dress for a one off occasion then perhaps look to hire one in the future.

LilElvis

Tweeds wrote: »

My wife bought a dress 2 months ago as a gift for our daughter (for prom). Daughter no longer wants to go so thought as the dress hadn't been worn, still with tags etc the retailer would refund. Unfortunately not. Upon closer inspection, there is a label sewn into the dress stating 'not for resale'. Can't find anything on line that strengthens any right for a refund so would appreciate any legal advice that I could use to help return the dress, (if there is any) thank you.

If the dress was purchased in a store then there is no legal right to a refund for a "change of mind", it is entirely at the store's discretion to offer one. If it was a purchase made online then you could have returned it for a refund, but you would have needed to have done so weeks ago. Try selling the dress on eBay as this is likely to be your best route to recoup at least some of the cost.

Tweeds

Thanks for the replies. Appreciate that after 14 days there's no legal obligation for a refund from the seller, hence this post was more focused on a (possible) loophole around the Not for resale issue. Selling it on eBay / other site could also be an issue with the garment clearly displaying the title. I.e. Is the retailer even allowed to sell these items etc.?

arcon5

If the retailer isn't then thats theirs and the suppliers business, not something that gives you more rights

RS2000.

Tweeds wrote: »

Thanks for the replies. Appreciate that after 14 days there's no legal obligation for a refund from the seller, hence this post was more focused on a (possible) loophole around the Not for resale issue. Selling it on eBay / other site could also be an issue with the garment clearly displaying the title. I.e. Is the retailer even allowed to sell these items etc.?

There was no obligation for a refund within 14 days either.

Tweeds

Thanks again for the replies, eBay it is then. Anyone for a prom dress? Lol :doh:

bluenoseam

Probably don't need to tell you this but you've missed your market for the year, might be worthwhile holding onto the dress for a couple of months & catch next years prom crowd.

Geodark

Tweeds wrote: »

Thanks for the replies. Appreciate that after 14 days there's no legal obligation for a refund from the seller, hence this post was more focused on a (possible) loophole around the Not for resale issue. Selling it on eBay / other site could also be an issue with the garment clearly displaying the title. I.e. Is the retailer even allowed to sell these items etc.?

As far as I am aware there is no law stopping you from re-selling the dress, if you want to stop any confusion when you sell it why not just unpick the label and take it off?

timbstoke

If the label says "Not for resale" that doesn't affect your rights to sell it, but it would suggest that the dress is a sample and that the retailer shouldn't have sold it to you - and certainly not for the full retail price.

I'd head back in there on a busy saturday and kick up a fuss about them selling you goods which are labelled not for resale. It may or may not work, but as long as it's an angle, you might as well play on it.