car insurance cancellation 4k...

veremos

hi,

i had a comprehensice car insurance with Admiral. they've selected not to renew me this year as I had two accidents on the same year (bad luck) and I've just received a letter saying:

a balance of 4,363.84 is due which we will shortly debit from the relevant payment details

the charge for your policy has been calculated in accordance with General Condition 4 of the guide to your admiral cover booklet and is the standard rate for this period of cover.

anyone knows what this is about?

sounds like a total rip-off to me....

any advice appreciated

dacouch

When is your renewal date?

Are they cancelling due to you writing the car off?

Quentin

If you don't know what it's for then dispute it immediately and ask them not to take the money till the dispute is resolved

veremos

my renewal date was 25th. they said it was not a cancellation as such, but they chose not to renew it. they didnt cancel it at an earlier date.

how do I dispute it?

does it make sense in general that I should pay such a large amount having a fully comprehensive cover?

FutureGirl

If they are simply not renewing your policy, then I don't see how you would be required to pay for that years policy?

I would contact them and ask them what the £4000 is for.

Quentin

veremos wrote: »

.....mm.how do I dispute it?

does it make sense in general that I should pay such a large amount having a fully comprehensive cover?

Contact them and tell them you dispute the charge.

Without knowing why they say you owe this money it's impossible to comment on what is the sense of it.

It could be a mistake??

stator

4. Cancelling your policy
You may cancel this policy at any time by contacting us.
We will cancel your policy from the date you contact us, or from any later date you ask. You
cannot cancel your policy from an earlier date.
In all cases, you must either complete the online ‘Declaration to Surrender’ form or return
the original Certificate of Motor Insurance to us.
General Conditions of your cover (cont.)
30 Your Cover with Admiral
If there is an outstanding premium, it must be paid within 10 days of your policy being
cancelled. Where possible, we will apply for any outstanding amounts from the payment
details held on file. Delayed payments will incur additional charges.
Cancellation will incur administration charges that are payable to EUI Limited for the cost
of arranging and handling your policy. Details of these charges are given in ‘Your Agreement
with EUI Limited’, available online and included with your documents issued at inception
and renewal.
If a claim is made or has arisen during the period of insurance, the full premium for the year
will be due and no refund

Our Cancellation Rights
We can cancel your policy at any time by sending 7 days notice in writing to your last known
address if you:
yy break any of the General Conditions of your cover
yy ignore or fail to comply with General Exceptions 1, 8 and 9
yy fail to respond to written requests for further information or documentation
yy misrepresent the information detailed on your Motor Proposal/Renewal
Confirmation Form
yy harass or use abusive or threatening behaviour towards our staff
yy behave in a manner that makes it inappropriate for us to continue your insurance
yy due to non payment (we will give you 14 days notice in writing if we intend cancelling
due to non payment of your monthly instalments, in order to give you time to resolve
the matter)
Your Cover with Admiral 31
General Conditions of your cover (cont.)
If we cancel your policy, you will be charged on a daily pro rata basis for the time you have
had on cover, plus an administration charge. We will refund any remaining premium.
Should your car be stolen and/or deemed a total loss, we will cancel your policy without
prior notice by writing to your last known address. We may deduct any outstanding
premium and charges owed from any claim settlement we make to you. If your car is a total
loss please refer to General Condition 10.
If you have any questions on cancelling your policy, please call our Customer Services
Department on 0871 882 0000. (Calls to 0871 numbers are charged at 8p per minute plus
network extras). Or you can write to us at Admiral, Ty Admiral, David Street, Cardiff CF10 2AA.

Were you paying monthly? What was your original total premium? How much is left to pay?

I suspect it was a mistake and they have asked you for the whole premium instaed of what's remaining to pay.

Fleecedskinflint

I suspect it's a mistake. I just got two demands for £366 just for changing my vehicle, despite them saying it would be totally free earlier today on the phone. I was about to renew but their quote was overpriced so I amended existing only. Don't like how you can't email them, heck I can't even view my documents for want of an unspecified plugin.

SimonSays

The £4k is their system saying "We don't want to quote BUT you meet the criteria so we have a rule to quote so we will quote a stupid amount"

If anyone here works in a broker and use OGI You'll see that on Markerstudy Bespoke it quotes £10k until referral.

Its a shame that they sent you the notice.