We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

PLEASE READ BEFORE POSTING: Hello Forumites! In order to help keep the Forum a useful, safe and friendly place for our users, discussions around non-MoneySaving matters are not permitted per the Forum rules. While we understand that mentioning house prices may sometimes be relevant to a user's specific MoneySaving situation, we ask that you please avoid veering into broad, general debates about the market, the economy and politics, as these can unfortunately lead to abusive or hateful behaviour. Threads that are found to have derailed into wider discussions may be removed. Users who repeatedly disregard this may have their Forum account banned. Please also avoid posting personally identifiable information, including links to your own online property listing which may reveal your address. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

How long does TDS dispute take to resolve?

Anyone have experience with a tenant/agent dispute using TDS? I rejected the agent's original offer and they rejected mine, so I started a dispute on TDS. Since then the agent has said they'd accept my offer but I'm thinking I might as well just wait until the TDS dispute is finished.

Comments

  • Lord_Baltimore
    Lord_Baltimore Posts: 1,348 Forumite
    Doubt if anyone can be precise about a dispute period. However, you can bring it to an end now by accepting the agent's acceptance. I suppose you may do a little better if the dispute runs but there again, you may not.

    If you accept the offer now you know you'll be happy with it because you proposed it.
    Mornië utulië
  • benjus
    benjus Posts: 5,433 Forumite
    Part of the Furniture 1,000 Posts
    This is often how it goes - the LL caves in when you submit the dispute because he knows his evidence won't stack up.

    Bear in mind that the TDS adjudicator will probably consider the fact that you made an offer which you thought was reasonable (unless you marked it WITHOUT PREJUDICE) so may not award you any more than your offer anyway.
    Let's settle this like gentlemen: armed with heavy sticks
    On a rotating plate, with spikes like Flash Gordon
    And you're Peter Duncan; I gave you fair warning
  • DragonQ
    DragonQ Posts: 2,204 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Well, all but one of their claims they have no chance of winning in my view since the evidence is in my favour. The last one I reckon falls under fair wear and tear, whereas they don't. I think I'm more likely to pay less by letting the dispute run its course, but obviously if it's going to take many weeks then I might just take the offer and run now.
  • fallin123
    fallin123 Posts: 30 Forumite
    I left my rental property on 16th March, currently the LL/Agent have a week to comment on my evidence. Then it could be up to 4 weeks for the adjudicator to make a decision, and then another 2 weeks to allow either of us to contest the decision and if noone does then it could be another week before I get the money. If I were you I would just agree to the offer now obviously depending on how much the contested amount is.
  • bouicca21
    bouicca21 Posts: 6,775 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    When I went through the dispute process with TDS it took 3 months from start to finish.
  • DragonQ
    DragonQ Posts: 2,204 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Well the agent has now dropped most of their deductions. They now just want a small sum for a ring mark left on a kitchen worktop. Out of interest, would that normally be judged as fair wear & tear or are they right to ask for compensation?
  • System
    System Posts: 178,429 Community Admin
    10,000 Posts Photogenic Name Dropper
    Like you I wonder why a 'ring mark on a kitchen worktop' wouldn't be classified as fair wear and tear. Mind you, what sort of worktop was it that couldn't bear something put on it that would leave a 'ring mark' - unless it was an exceedingly hot saucepan on a wooden or similar surface? I would then be led to wonder if that surface was fit for purpose...
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • DragonQ
    DragonQ Posts: 2,204 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Like you I wonder why a 'ring mark on a kitchen worktop' wouldn't be classified as fair wear and tear. Mind you, what sort of worktop was it that couldn't bear something put on it that would leave a 'ring mark' - unless it was an exceedingly hot saucepan on a wooden or similar surface? I would then be led to wonder if that surface was fit for purpose...
    The thing is, I can barely see the mark on their close-up photo (which is poor quality to begin with). Seems so pedantic and I hate my letting agent with a passion so part of me wants to contest it just out of principle.
  • Lord_Baltimore
    Lord_Baltimore Posts: 1,348 Forumite
    A small sum for a ring mark seems acceptable to me. I think of it as avoidable damage rather than something that has occurred through repetitive use (wear and tear).

    As they say in Frozen: let it go. It hardly seems worth a principled stand unless they have been really annoying :)
    Mornië utulië
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.4K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.