We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Barclaycard reporting incorrect information - refund win!
mrs_w
Posts: 29 Forumite
I recently signed up to Experian online to check my credit file (about to finish my DMP so wanted to make sure everything was tickety-boo)
Spotted my Barclaycard showed a £100 balance and that I had a £1000 credit limit which I knew was incorrect but it was showing as available credit to me in lender's eyes.
Barclays made it very clear that I will not be able to obtain further credit from them and that the account will naturally come to a close. So I complained that the information they are reporting on my Experian credit file is factually incorrect and I requested that it be removed/updated immediately.
Result - £100 credited to my account, balance clear and account marked as fully satisfied and closed
We're they in the wrong or have i just been lucky?
Happy Friday!
Spotted my Barclaycard showed a £100 balance and that I had a £1000 credit limit which I knew was incorrect but it was showing as available credit to me in lender's eyes.
Barclays made it very clear that I will not be able to obtain further credit from them and that the account will naturally come to a close. So I complained that the information they are reporting on my Experian credit file is factually incorrect and I requested that it be removed/updated immediately.
Result - £100 credited to my account, balance clear and account marked as fully satisfied and closed
We're they in the wrong or have i just been lucky?
Happy Friday!
0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.6K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.7K Work, Benefits & Business
- 603.1K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.7K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards