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Epsom printer keeps displaying "paper jam" bt theres no paper

trinidadone
trinidadone Posts: 3,377 Forumite
Part of the Furniture 1,000 Posts Photogenic Combo Breaker
in Techie Stuff
hello all,

I have a epsom printer. the LCD screen keeps showing a red message "paper jam" but dispite looking for the jammed paper in the scanning unit, i cant find the problem. any suggestions?
Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!

Comments

  • Oblivion
    Oblivion Posts: 20,248 Forumite
    Part of the Furniture 10,000 Posts Photogenic
    Turn it upside down and shake it ... something (paperclip, bit of toast etc.) may have fallen inside and is causing a problem. I seem to remember a similar thread a while back and when upended a biro top fell out of the printer and then it worked again.
    ... Dave
    Happily retired and enjoying my 14th year of leisure
    I am cleverly disguised as a responsible adult.
    Bring me sunshine in your smile
  • trinidadone
    trinidadone Posts: 3,377 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Oblivion wrote: »
    Turn it upside down and shake it ... something (paperclip, bit of toast etc.) may have fallen inside and is causing a problem. I seem to remember a similar thread a while back and when upended a biro top fell out of the printer and then it worked again.

    can you believe, it actually worked, daaaaaaaaaaaaaaam thankyou!!
    Trinidad - I have a number of needs. Don't shoot me down if i get something wrong!!
  • Oblivion
    Oblivion Posts: 20,248 Forumite
    Part of the Furniture 10,000 Posts Photogenic
    trinidadone wrote: »
    can you believe, it actually worked, daaaaaaaaaaaaaaam thankyou!!


    Excellent! My bill is in the post :D
    ... Dave
    Happily retired and enjoying my 14th year of leisure
    I am cleverly disguised as a responsible adult.
    Bring me sunshine in your smile
  • smudger1964
    smudger1964 Posts: 683 Forumite
    Part of the Furniture 500 Posts Name Dropper Photogenic
    Jeez I hope the wizards at the "tech support " teams dont read this post as they will be making us all do this as well as the standard cure all of "first of all turn it off and on again" remedy
  • tavernman
    tavernman Posts: 575 Forumite
    Oblivion wrote: »
    Turn it upside down and shake it ... something (paperclip, bit of toast etc.) may have fallen inside and is causing a problem. I seem to remember a similar thread a while back and when upended a biro top fell out of the printer and then it worked again.
    There was a photo doing the rounds years ago showing a note on a printer saying "Pen Is Stuck In Printer" read it quick
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