MSE News: O2 network problems resolved, but complain if you've lost out

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O2 says it's fixed a problem, which left some users unable to use their mobiles. But if you've lost out, complain...
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O2 network problems resolved, but complain if you've lost out

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O2 network problems resolved, but complain if you've lost out

Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure how it all works, read our New to Forum? Intro Guide.
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Do o2 offer an SLA in their contract with the customer? Probably not if they have any sense hence no compensation.
Still, nice of MSE to get people to jumping on the compo bandwagon anyway...
What will the next article be about, o2 putting up their prices to cover the cost of this culture? Where do you think the 'compensation' money comes from?
If they choose to increase prices in the future, consumers can exercise their right to terminate their contracts and leave O2 for a more competitive network.
With all that in mind, I don't really see anyone having much ammunition. Perhaps you can get a 7 hour pro-rata refund?
my phone is a few years old and it has started doing strange things, if you turn it off then it takes an age to reboot and come back on and then when it back on
yesterday i needed my phone and guess what it wouldn't work untill i turned it off and re booted it then i had signal for a short while
this was the final straw for my trusty HTC desire and today i went out and bought a new phone
after spending out on a new phone i read about this in the news :rotfl: :rotfl:
Thats my money saving out the window