Nat West

grund1g

I've had a Nat West credit card for years. Always had payment protection and for as long as I can remember Iv'e always collected some sort of point's.

This morning I received a letter from Nat West telling me that they are stopping the points and if I don't use them by October iv'e lost them. Also they're removing all the insurance benefits that I have paid for all these years.

I can if I wanted to get them back, swap credit cards to Nat West's new one, however there is a catch "A yearly fee"

Can they do that after all this time?

InsideInsurance

Check your T&Cs about what it says about altering the terms. Any sensible bank will have clauses that allow it to vary terms and there is nothing stopping any bank withdrawing a product if it desires.

With the changes in card processing fees many banks are taking the opportunity to adjust their reward propositions whilst they have a piece of EU legislation to blame for it.

grund1g

Thanks.

Yes the terms do allow the bank to alter, vary or withdraw cover. They seem to have covered themselves quite well there.

PPI recovery was something I hadn't really looked at before but now Nat West have given me a nudge in that direction I am going to see if I am entitled to PPI recovery.

What have I got to loose, they can only say yes or no and if I hadn't received this letter this morning I wouldn't have even thought about it.

Off to fill out the form. Thanks Nat West. Talk about shooting yourself in the foot.