OVO Smart Meter, still waiting....

brewerdave

Hengus wrote: »

From the Ovo website:

If you’re a prepayment or PAYG customer with a Smart meter, you’ll almost certainly lose the smart functionality in your meter unless your new supplier’s system can communicate with it.

We’ll change your meter to ‘credit mode’ before you leave us, to make sure your energy isn’t cut off during the switch process. If your new supplier uses Secure Smart meters and can communicate with your meter, you’ll switch back to PAYG as soon as you’ve successfully transferred to the new supplier.

If your new supplier doesn’t yet use Secure Smart meters, you can either ask to swap to their brand of Smart PAYG meter or keep using a traditional meter without the Smart technology.

...but the reason some customers are on pre pay is because of a poor credit record - can't see another supplier accepting them as credit customers unless they put up a hefty deposit -so IF they want to continue with pre pay -who foots the bill??