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Parking Eye - can't find reference number letter

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Hi, I've had a letter from them but wasn't driving at the time. I can't find the letter so can't appeal via their website as it matches the ref.no. to the reg.no, so doesn't accept a random string of digits just to state that I can't find the letter!

Does anyone know of an email address to contact them on, please? I don't want to phone their number and speak to a call centre agent who'll talk down to me. Thanks.
Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam

Comments

  • JonnyRotten
    JonnyRotten Posts: 62 Forumite
    Hi DomSez

    Enforcement@parkingeye.co.uk

    Good luck

    Really JonnyRotten tonight
  • DomSez
    DomSez Posts: 73 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Hi DomSez

    [EMAIL="Enforcement@parkingeye.co.uk"]Enforcement@parkingeye.co.uk[/EMAIL]

    Good luck

    Nice one, ta. Will report back how I get on.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • enfield_freddy
    enfield_freddy Posts: 6,147 Forumite
    I suspect that they have not got a contact for car park management !
  • DomSez
    DomSez Posts: 73 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    In the end, I found one of the letters, told them via the website, that I was not the driver (so that was the appeal, I guess, as I included the ref.no from the letter I could find) and they sent copies of the original letters with a reply that basically said "Tough, we don't care" and details of how to pay, which I won't be doing. Do I still put in a separate appeal for both ref.nos, just to make it clear?
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
  • Yes, you appeal both separately.
  • DomSez
    DomSez Posts: 73 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Yes, you appeal both separately.

    Nice one, ta. Will do.
    Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam
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