We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
Online banking
NightOwl67
Posts: 44 Forumite
I have been trying to set up online banking today with the Halifax. Had no joy whatsoever, followed the instructions completely but still keeps coming up with "username or password not known" ????!!!!!
I seem to remember I had the same problems with trying this last year for my mother, who has recently passed away.
Has anyone else had any problems with registering, I'm beginning to think this just doesn't work anyway, useless!!
I seem to remember I had the same problems with trying this last year for my mother, who has recently passed away.
Has anyone else had any problems with registering, I'm beginning to think this just doesn't work anyway, useless!!
0
Comments
-
Registering (setting up) or logging in?
"username or password not known" is a message if the details were entered incorrectly when logging in.0 -
I registered then tried to log in but keeps saying username or password not known! I don't get it!0
-
It's years since I registered for my Halifax online banking but I would expect it is still the same as I remember - you need to wait for access information in the post.0
-
....[FONT=Arial, Helvetica, sans-serif]...................... [/FONT]Dear Mr Grumbler
Your new current account is now all set up and ready for you to use.
...
[FONT=Arial, Helvetica, sans-serif]What happens next?
[/FONT][FONT=Arial, Helvetica, sans-serif]Online Banking – you'll shortly receive confirmation of the username you chose in a separate email. You will also be sent a welcome letter in the post within the next 7 days with your activation code needed to access all Online Banking features – you will only need to enter this once. [/FONT]0 -
It's years since I registered for my Halifax online banking but I would expect it is still the same as I remember - you need to wait for access information in the post.
Oh, cheers! I didn't see anything about this online. I only want to cancel a direct debit, be much easier to go into the branch on Tuesday!0 -
NightOwl67 wrote: »Oh, cheers! I didn't see anything about this online. I only want to cancel a direct debit, be much easier to go into the branch on Tuesday!
Or call them on one of their 24x7 numbers? http://www.halifax.co.uk/contactus/call-us/#bankaccounts0 -
No way could I get it to work. Round and round in circles I went. Finally called into branch.0
-
Treasure2011 wrote: »No way could I get it to work. Round and round in circles I went. Finally called into branch.
What is it you tried to do?0 -
You can reset your username and password on the website, you can also cancel DD on the telephone, or go to your local branch tomorrow or Tuesday when they open up again....
lots of options for you, and you can be reset in branch if you ask the enquiry desk...I’m a Forum Ambassador and I support the Forum Team on the Banking & Borrowing, and Reduce Debt & Boost Income boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySaving Expert.Save 12k in 2023 #58 Total (£4500.00) £2500.00/£5000 = 50.00%Sealed Pot Challenge ~17 #24 Total (£55.00) £0.00/£500 = 0.00%Xmas 2023 £1 a Day #13 Total (£85.00) £344.00/£365 = 94.24%Virtual Sealed Pot #1 Total (£500) £550.00/£500 = 110.00%£2 Savers Club 2023 #17 Total (£25.00) £45/£300 = 15.00%The 365 1p Challenge 2023 #7 Total £656.19/£667.95 = 98.23%Total £4095.19/£7332.95 = 55.84%0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.1K Reduce Debt & Boost Income
- 455K Spending & Discounts
- 246.6K Work, Benefits & Business
- 602.9K Mortgages, Homes & Bills
- 178K Life & Family
- 260.5K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards