Ebuyer are the worst for adding extra P&P charges

shadyadie

Ebuyer are always emailing me deals with free royal mail postage, but when I put in our address the charges go on.
Now living on the isle of Arran, you do get used to increased charges with couriers etc, but royal mail don't charge any extra.


So when a deal if offered with free Royal mail delivery it smarts a bit when Ebuyer adds an extortionate delivery cost.


I have emailed them several times over the last few years and they say their software package does this automatic and there is nothing they can do. Well high time for new software and stop trying to rip us islanders off.

tom15387202

Shop elsewhere, problem solved.

1. Ebuyer are hardly cheap in general.
2. Their CS service is !!!!!
3. Their returns are !!!!!
4. Ebuyer is run by the same company as Wrens Kitchen so that says it all.

bod1467

tom15387202 wrote: »

4. Ebuyer is run by the same company as Wrens Kitchen so that says it all.

For real? I didn't know that.

AJXX

Easily sorted by going elsewhere as was said above.

Plus you said it yourself, isle of Arran = increased postage - I don't think anything I've ordered off ebuyer has been delivered by Royal Fail (thankfully).

That said, I only use eBuyer when I need something ASAP, and for that I can't fault them, you can order a hard drive at 8-9 pm at night and have it delivered the next morning without fail.

shaun_from_Africa

tom15387202 wrote: »

4. Ebuyer is run by the same company as Wrens Kitchen so that says it all.

bod1467 wrote: »

For real? I didn't know that.

Unless they both have their companies registered at a third party location, it looks like it's correct.

Name & Registered Office:
EBUYER LIMITED
MANOR FARM
MAIN STREET
HOTHAM
YORK
NORTH YORKSHIRE
YO43 4UD
Company No. 06934991

Name & Registered Office:
WREN KITCHENS LIMITED
MANOR FARM
MAIN STREET
HOTHAM
YORK
YO43 4UD
Company No. 08655265

shaun_from_Africa

hollydays wrote: »

It could just be the accountant. About 50 companies registered to that address

Hence the reason I mentioned that the businesses could simply be registered at a third party location.

hollydays

I've edited my post they are owned by the same companies

enfield_freddy

its a address that handles paperwork etc at that address , look at http://www.endole.co.uk/company-by-postcode/yo43-4ud

robatwork

tom15387202 wrote: »

Shop elsewhere, problem solved.

1. Ebuyer are hardly cheap in general.
2. Their CS service is !!!!!
3. Their returns are !!!!!
4. Ebuyer is run by the same company as Wrens Kitchen so that says it all.

Tom while I agree with 2-5, I have generally found them cheap. Where do you suggest that undercuts Ebuyer (but isn't ebay or amazon)?

SnowTiger

hollydays wrote: »

I've edited my post they are owned by the same companies

Wikipedia agrees with you; http://en.wikipedia.org/wiki/Wren_Kitchens:

Wren Kitchens was founded in 2009, and is a sister company of Ebuyer.com...