problem viewing photos from phone on laptop

pennymakespounds

windows 7 laptop ... plugged in samsung a3 to laptop to import pictures as usual ... ..
and then looks ok .. going to "start" .. then "pictures" ..opens "picture library" as usual ... and it shows the new folder from this import .. open that and it shoes the 20 + pics as expected .

Problem is ... when i click on one to open it .. the "picture" that opens is just a black blank . ... no actul picture to view .

Am needing to email various of them urgently .. but assuming that attaching & sending with email just means recipient will get same blank black photo ?

help !! ??

thanks

skintpaul

can you email pic from phone to yourself, then download from the email a/c?

pennymakespounds

just tried emailing a pic to friend ... they recieved it as a black blank.

pennymakespounds

skintpaul... tried that and it opened on laptop from the email ok.

Guess i can go through that procedure to sort out my urgent need to get some photos emailed now .... but leaves me needing to know what / wh the problem / solution is ??

thanks

skintpaul

hmm.. check format of pics saved o the pc- may need to associate with the viewer?

jpg, jpeg, bmp png etc?

pennymakespounds

they're showing as jpeg .

Curiously the 2 i emailed to myself and i said opened on the laptop... now don't .. they show as black / blank ! ???

AndyPix

Try this ..
RIGHT click on one of the pictures, and choose "open with..."
Then choose MS Paint as the application.

Do the pictures display correctly here ??

pennymakespounds

Andypix .... tried all the "open with" inc Paint .... all open as black / blank .

AndyPix

Ok so they are definitely bunk files, and not a problem with your OS ..

Seems like they have got corrupt during transfer.
First thing I would try is re-downloading them from your phone ..
It could just be a screwy one off ..

Do you have somewhere you could upload one to. or email me one and I will have a look at the file.
(No nude selfies though please lol)