How far back can you claim for bank charges?

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Hi everyone.

A couple of weeks ago I decided to claim back my bank charges.

Natwest refunded my charges right away. I rarely use the account and its £6 per charge. They refunded £48 which went back to 2009.

With Yorkshire bank I've not been charged in a few years which I explained to them.

I have been with them since I was around 8 years old when my mum opened a savings account with them for me.

They replied saying that I have no charges from 2011 to 2015 and they are unable to go back any further.

I know I have charges prior to this which I also explained.

Does anyone know what my next step will be?

Thank you

Comments

  • dunstonh
    dunstonh Posts: 116,374 Forumite
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    What charges are you referring to?

    If you are not in current financial hardship then you cannot claim any bank charges back.

    if you are referring to packaged account charges then you make your allegations in your complaint and they will review your complaint and decide it if has merit or not.
    I know I have charges prior to this which I also explained.

    This suggests you are not on about packaged account charges but overdraft. If that is the case, then you cant claim them back. That ship has long sailed. The banks won the court case in 2009.
    Natwest refunded my charges right away. I rarely use the account and its £6 per charge. They refunded £48 which went back to 2009.

    That is a packaged charge and your useage doesnt suggest a packaged account is suitable. Hence why they refunded.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • Jvphillips
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    Hi do you know if you can reclaim overdraft charges too or just account charges? Thanks
  • Nasqueron
    Nasqueron Posts: 8,823 Forumite
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    Jvphillips wrote: »
    Hi do you know if you can reclaim overdraft charges too or just account charges? Thanks

    Historical OD charges cannot normally be reclaimed, the banks won the "unfair charges" case
  • Jvphillips
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    Thank u for your reply Is it worth trying with OD fees?
  • -taff
    -taff Posts: 14,501 Forumite
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    No. Not unless you are in CURRENT finacnial hardship.
    Shampoo? No thanks, I'll have real poo...
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