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New AML regs re address?

slopemaster
slopemaster Posts: 1,581 Forumite
Part of the Furniture 1,000 Posts Combo Breaker
edited 16 May 2015 at 11:01AM in Budgeting & bank accounts
Someone tried today to transfer 200 euros to my French account from their First Direct account. They did this last year with no problem.

Today they were told that new money laundering regs require them to have my 'legal address'. However, 1st Direct were unable to clarify whether this meant my permanent UK address at which I am resident for tax purposes, or the French address (2nd home) at which the French a/c is registered. Nor could they clarify whether this "rule" applies to all transfers or only cross-border ones.

We decided it's too much hassle and he will give me cash when he comes.

But I'm curious as to whether there really is a new rule, or whether - as I strongly suspect - 1st Direct are making this up / over-interpreting existing regs?
I have certainly never been asked for an address when sending money.
And I know that banks don't even check payee's name matches a/c details, let alone address.

Comments

  • username
    username Posts: 740 Forumite
    Part of the Furniture 500 Posts
    It wouldn't surprise me if they're being over cautious, given the fact that they're part of HSBC, who've had some money laundering incidents in recent times.
  • Archi_Bald
    Archi_Bald Posts: 9,681 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Why not use a specialist currency transfer service such as Transferwise instead of a bank transfer? You get a better deal that way. The difference on £200 is probably minute but as a matter of principle I would never use a bank for sending money abroad.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Archi_Bald wrote: »
    The difference on £200 is probably minute
    As international transfers cost a flat fee on the top the exchange loos, for small payments the difference is more noticeable, especially if some intermediary bank adds their fee.
    E.g. £20 fee is extra 10%.
  • username wrote: »
    It wouldn't surprise me if they're being over cautious, given the fact that they're part of HSBC, who've had some money laundering incidents in recent times.

    Spot on, this is a new policy introduced by the HSBC Group amongst others
    Thanks to all who post here:beer:
  • slopemaster
    slopemaster Posts: 1,581 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Archi_Bald wrote: »
    Why not use a specialist currency transfer service

    I do, but their minimum amount is greater than this unless its a regular payment
  • henm2
    henm2 Posts: 723 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    All that is required is the full correspondence address under which the French bank account is held.

    HSBC Group i.e. HSBC and First Direct now specify that that they need a full address for all beneficiaries for all international payments and also all UK CHAPS payments.

    As others have mentioned this is yet another change under their AML compliance procedures.
  • Archi_Bald
    Archi_Bald Posts: 9,681 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I do, but their minimum amount is greater than this unless its a regular payment


    You must be talking to the wrong companies. 200 Euros is certainly an amount that several transfer services will do for you as a one-off.

    http://www.telegraph.co.uk/finance/personalfinance/money-saving-tips/10980535/What-is-the-cheapest-way-to-send-100-abroad.html

    https://www.fxcompared.com/
  • zerog
    zerog Posts: 2,478 Forumite
    Today they were told that new money laundering regs require them to have my 'legal address'. However, 1st Direct were unable to clarify whether this meant my permanent UK address at which I am resident for tax purposes, or the French address (2nd home) at which the French a/c is registered. Nor could they clarify whether this "rule" applies to all transfers or only cross-border ones.

    Suppose he gave them either address without bothering to ask which one is "legal"; what do you think would happen? I suspect they would just send the money once the box is ticked
  • slopemaster
    slopemaster Posts: 1,581 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    zerog wrote: »
    I suspect they would just send the money once the box is ticked

    Yes, I did kind of think that
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