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LA has no record of my deposit and has not protected it!

Hi all,

Just need a bit of advice. We are currently in a private rental agreement. We signed up with a LA originally over three years ago and paid them the fees and deposit.

After that we dealt mainly with the LL and rent was paid directly to him.

We are looking to move house now and it turns out the LA has no record of the deposit being paid and it certainly hasnt been protected.

What is the best course of action to make sure I get the full deposit back and do I need to contact the DPS?

Thanks

MM
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Comments

  • pmlindyloo
    pmlindyloo Posts: 13,104 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    MoneyMiser wrote: »
    Hi all,

    Just need a bit of advice. We are currently in a private rental agreement. We signed up with a LA originally over three years ago and paid them the fees and deposit.

    After that we dealt mainly with the LL and rent was paid directly to him.

    We are looking to move house now and it turns out the LA has no record of the deposit being paid and it certainly hasnt been protected.

    What is the best course of action to make sure I get the full deposit back and do I need to contact the DPS?

    Thanks

    MM

    It may be that the LL has protected it.

    Follow the directions in this link:

    http://england.shelter.org.uk/get_advice/tenancy_deposits/tenancy_deposit_protection_schemes/deposit_protection_and_tenancy_deposit_schemes
  • MoneyMiser
    MoneyMiser Posts: 571 Forumite
    No the landlord has no idea what happened to the deposit once it was paid to the LA.

    He is asking me to find the date of when it was paid.
  • dodger1
    dodger1 Posts: 4,579 Forumite
    MoneyMiser wrote: »
    No the landlord has no idea what happened to the deposit once it was paid to the LA.

    He is asking me to find the date of when it was paid.

    The date will be on your receipt.
    It's someone else's fault.
  • McKneff
    McKneff Posts: 38,857 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Surely you have some record of the payment of deposit, receipt etc.
    make the most of it, we are only here for the weekend.
    and we will never, ever return.
  • G_M
    G_M Posts: 51,977 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    Assuming you have a receipt, or your tenancy agreement states a deposit was paid, then you have proof of payment and it is up to the landlord to

    a) return it when you leave (less justifiable deductions) and
    b) pay a penalty for non-registration if you choose to pursue him for this

    If you have no proof of payment, of course, then.......

    see

    * Deposits: payment, protection and return
  • Rambosmum
    Rambosmum Posts: 2,447 Forumite
    Part of the Furniture 1,000 Posts
    If you don't have a receipt then do you have, or can you get, a bank statement with the amount on? If you paid by cheque you can get a copy of the cheque from the bank (for a fee).
  • LolStevo
    LolStevo Posts: 548 Forumite
    I'm in the same boat I have no record of my deposit it was just taken as cash the day I got the keys?
  • missbiggles1
    missbiggles1 Posts: 17,481 Forumite
    10,000 Posts Combo Breaker
    LolStevo wrote: »
    I'm in the same boat I have no record of my deposit it was just taken as cash the day I got the keys?

    How can you hand over hundreds of pounds in cash and not ask for a receipt?:eek:
  • LolStevo
    LolStevo Posts: 548 Forumite
    I know, it was a friend I paid it to and was told it would come through the post with my agreement!
  • Dr._Shoe
    Dr._Shoe Posts: 563 Forumite
    Well, get back to your friend then and ask them where it is.
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