Estate agents and contact details

Red-Squirrel_2

Not sure what to think about this one, and too late to do anything about it now, but...

I've accepted an offer on my property, and the agent have just sent out the 'notification of sale' to me as vendor, the buyer and the two solicitor. This document has my personal email address and mobile number on it!

Now I realise that the buyer knows where I live so could get in touch with me direct if she really wanted to anyway, but is it appropriate for the agent to just hand those details over? Have to say, I wasn't expecting it, and I don't intend to discuss the sale direct with the buyer at all. Is that unreasonable?

Surrey_EA

Somewhat unusual, and not something I would do. Worth a call to your EA to highlight your concerns and confirm that you do not expect to be speaking to the buyer direct, that is what you're paying the EA to do.

I've always found that the less direct contact between buyer and seller the better!

Red-Squirrel_2

Surrey_EA wrote: »

Somewhat unusual, and not something I would do. Worth a call to your EA to highlight your concerns and confirm that you do not expect to be speaking to the buyer direct, that is what you're paying the EA to do.

I've always found that the less direct contact between buyer and seller the better!

I've just replied stating if it hasn't yet been sent to the buyer I want them to leave my contact details off when it is. I strongly suspect its too late though! Just took me by surprise, they've been really good otherwise, sold my place in a week at nearly asking price so won't complain too much!

ethank

I have just checked the sales memorandum I received from Connells. It contained our home address but no phone numbers or email address.

I agree I would want all of the contact to go through the EA. Not being funny but it was emotional enough selling the property, and I did not want any contact regarding the old property. It is their flat now.....

stukno

When I have sold / bought, I wanted to ability to contact the other party directly. Direct comms got answers in a clear and timely manner and reduced stress.
It worked for me but each person is different.

G_M

They'll have sent it to all parties simultaneously, so I suspect you are too late.

For others reading this, the lesson is to discuss this with your agent up front.

Red-Squirrel_2

G_M wrote: »

They'll have sent it to all parties simultaneously, so I suspect you are too late.

For others reading this, the lesson is to discuss this with your agent up front.

I suspect you're right.

Its a funny lesson though, it would absolutely never have occurred to me that I need to discuss with the agent not to randomly give out my contact details! I'm now wondering what other obvious stuff I should have asked them not to do... :eek: