Has my email been hacked??

amandaj67

Hi, I think my orange email has been hacked. This morning i received an email from Tesco clubcard saying i had converted my clubcard vouchers to itune vouchers which i hadnt. I have since phoned tesco & have sorted this out. Whilst i was on the phone to tesco the email was deleted & put in my deleted message folder?? Ive also had some other emails go missing. Ive been trying to change my password to my email account but cant find where to change it so i decided to try saying i had forgot my password & change it that way. When i went down that route i had a strange pop up box come up saying

'AUTHENTICATION REQUIRED'

The server https://jqueryrotate.googlecode.com:443 requires a username and password. The server says Google Code Subversion Repository.

There is then a box to type in username & password

This box is also coming up on my phone as well as the pc

Any advice?? Does it sound as though its been hacked?

tronator

amandaj67 wrote: »

Hi, I think my orange email has been hacked. This morning i received an email from Tesco clubcard saying i had converted my clubcard vouchers to itune vouchers which i hadnt. I have since phoned tesco & have sorted this out. Whilst i was on the phone to tesco the email was deleted & put in my deleted message folder?? Ive also had some other emails go missing. Ive been trying to change my password to my email account but cant find where to change it so i decided to try saying i had forgot my password & change it that way. When i went down that route i had a strange pop up box come up saying

'AUTHENTICATION REQUIRED'

The server https://jqueryrotate.googlecode.com:443 requires a username and password. The server says Google Code Subversion Repository.

There is then a box to type in username & password

This box is also coming up on my phone as well as the pc

Any advice?? Does it sound as though its been hacked?

Try changing your password here

https://myaccount.google.com/

Click "Personal Info" and sign in if you're not signed in. On the next page click on "password" and you'll be ask for your password again. Now you can change your password.

Are you using the same password on different sites? Then you haven't been "hacked", you gave your password to somebody, probably together with the matching email address. Never use the same password for different sites! Use a password manager like Keepass or Lastpass.

Edit: As for password security, look here for Google recommendations

https://support.google.com/accounts/answer/32040?hl=en-GB

grumpycrab

EE site bug is my guess. Ring them.