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Scottish Power - Please Help!

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Comments

  • mjpksp
    mjpksp Posts: 7 Forumite
    edited 29 July 2015 at 7:57PM
    Try emailing your problem/complaint to the following addresses at SP:

    [email addresses removed][/email][EMAIL="CustomerServiceDirector@scottishpower.co.uk"][/EMAIL]
    “Ignorance more frequently begets confidence than does knowledge: it is those who know little, not those who know much, who so positively assert that this or that problem will never be solved by science.” Charles Darwin
  • Haarlem
    Haarlem Posts: 345 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 28 May 2015 at 5:42AM
    My problem went on for four months.

    Putting it on Scotish Power's Facebook page gave me results in less than a week.


    Very much worth a try.
  • pineapple
    pineapple Posts: 6,938 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 29 May 2015 at 12:44PM
    Cardew wrote: »
    Firstly Scottish Power's(SP) account system has gone into melt down since the installation of a new computer system, so you are one of many customers(including myself) who are suffering from their incompetence.
    I've seen this said so often but a lot of customers - including me - had problems before the new system.
    With me it was getting a closed account wound up .
    The only thing that worked and got any action was posting a complaint on their Facebook page. Not even a Facebook user - I joined just for this purpose.
    ;)

    Edit: just seen the post above!
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