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My address (not ID) used for fraud...?

I've recently had 2 letters arrive (from Vodafone & EE) to 'my' address, but to a name not known to us. On ringing both Companys it appears that the villain walked into a Carphone Warehouse and using fake ID, walked out with two iphone 6s. He used my address to do this, but not my ID or bank details. I reported it to the NFIB, too.
Now, I'm now getting letters - still addressed to his name, but my address - demanding payment.
How can I protect my 'address', rather than my ID?
(I've checked Equifax and everything else is fine)
I will add - I shred everything. He's just picked my address and has forged some kind of document.
Help?

Comments

  • FutureGirl
    FutureGirl Posts: 1,252 Forumite
    Eighth Anniversary 1,000 Posts Combo Breaker
    I would send the letters back as not known at this address or something.

    You can't really 'protect' your address. If the person incurs debt it doesn't 'blacklist the address' or anything like that, it will only affect that person.

    Who do you know they walked away with 2 iPhone 6's? Surely CPW can't give you that information due to DPA.
  • ...I spoke to both Vodafone and EE and in the course of discussing 'how' this could of happened, they advised me that it was at a CW store (wouldn't say which)...Same name on both accounts. I have the letters showing the tariffs/bank details taken (not mine).
  • MEM62
    MEM62 Posts: 5,351 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Your address does not need protecting as it does not have a credit history. This only applies to individuals.


    Just send any mail back marked 'not at this address'.
  • National_Debtline
    National_Debtline Posts: 7,998 Organisation Representative
    Tenth Anniversary 1,000 Posts Combo Breaker
    Hi

    The others are correct that liability and credit scoring is based on your name rather than your address.

    If it gives you peace of mind you can register you details including your address with Cifas, and extra checks would be required for credit applications using those details. It costs £20 per year though.

    www.cifas.org.uk/pr_for_individuals

    James
    @natdebtline
    We work as money advisers for National Debtline and have specific permission from MSE to post to try to help those in debt. Read more information on National Debtline in MSE's Debt Problems: What to do and where to get help guide. If you find you're struggling with debt and need further help try our online advice tool My Money Steps
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi mumof2teens,

    So I can make sure that the account with us gets dealt with, email me with the details using the link in our profile here.

    Just copy and paste the link into your web browser, and it'll take you to the Contact us form on our website. To access the form you'll need to enter the code WRT135.

    As well as stating your query in the question box, please also quote "MSE Forum".

    Once sent, you'll receive an automated reply with a reference number. Post it on here and I’ll check I've received it.

    Kind regards,

    Lee

    Social Media Comms

    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
This discussion has been closed.
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