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Cant log onto vanquis

Is anyone else having problems logging on to vanquis everytime I try evanquis it says theres a problem with the security ive scan my computer and tried my phone. Is anyone else having this issue?
SPC 8 #466 target £300

Comments

  • NPowerUser
    NPowerUser Posts: 409 Forumite
    Mortgage-free Glee!
    Had similar issues.

    For sometime evanquis have been using a non secure URL for logging in, however, they seem to have got their act together with a new secure URL.

    It might take a little time to log on, but it works and its secure.

    https://www.evanquis.com/signin
  • NorfolkBroad
    NorfolkBroad Posts: 268 Forumite
    Part of the Furniture 100 Posts
    edited 14 May 2015 at 12:22PM
    I've been having problems with it since last night evanquis.co.uk gave me a Google safety check message - trying to access it via vanquis.co.uk gives me the signin screen but when I enter all my login details and hit submit it just takes ages to eventually say there's an error - it was fine all day yesterday. I've even tried the new mobile app but registration doesn't complete it comes up saying there's been an error too

    UPDATE : they must have fixed it because I just managed to get in on the 4th attempt!!
  • Anthorn
    Anthorn Posts: 4,362 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Their payment systems might be affected too. I want to log-in too because they took a payment by DD when my account was clear but judging by my bank balance the payment was returned. My own fault for not closing it.

    New evanquis web site and Android app down as I write this post.
  • I had a text message yesterday saying I had missed my payment-i hadn't, it was on time. So have tried calling every phone number I can find for them since 10:30 this morning and every time I get an automated message saying they are experiencing technical difficulties. So appears they may have a few issues to say the least:think:
  • yellowmonkey
    yellowmonkey Posts: 7,052 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    I have logged into both and have had no issues
  • sefton
    sefton Posts: 82 Forumite
    They upgraded their website the other day and it all went a bit pete tong and they have been chasing their tails ever since. Everyone has IT problems but the length of time it's taking them to sort this out must be a bit of an embarrassment
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