First Direct or HSBC Advance

anoncol

What do people get up to that requires such amazing customer service from their bank? I only contact them when opening accounts. Though i did go into talk about an isa the other year where we had a fixed term.

ceredigion wrote: »

FD will give you a key fob code generator, if you ask. No need for the app.

I know, but the app is easier, so why have another calculator. I've already got a draw with over half a dozen of them!

katejo

ceredigion wrote: »

FD will give you a key fob code generator, if you ask. No need for the app.

Yes but it works better with the app. I originally requested the key fob generator but found it very fiddly to use. I had thought that the app version would only allow me to do secure transactions on the phone and i prefer a full size screen for most secure ones. However this isn't the case. On the rare occasions when i do need to do a secure one, I can generate the code number on the phone and then use the laptop for the rest.

Javens

Thank you for all the responses.

Applied for First Direct - application accepted and account opened.

Archi_Bald

ceredigion wrote: »

FD will give you a key fob code generator

My key fob generators have all gone to the monstrosities knacker's yard (the one that recently took in #edstone).

The_pc_tech

anoncol wrote: »

What do people get up to that requires such amazing customer service from their bank? I only contact them when opening accounts. Though i did go into talk about an isa the other year where we had a fixed term.

Perhaps it matters when you have a question about something not on the website.