PayPal problems : People can't pay on my website - Please Help!

James_Bond

Hi there, I have a website that takes PayPal payments.

However, I usually sell loads of what I sell one week, and then the next, I sell almost none, yet I get people asking "How do they Pay?" via email.

I have come to the conclusion that there is something wrong with how my Paypal payments are set up, but what?

I currently use the merchant tools and copy and paste the various URL's. (known as email urls in paypal) so that people can pay. Perhaps its even the hyperlinks?

The strange thing is.. everything seems to work for me, paypal loads, the links work...everything.

I am using sohoadmin and a certain "Site Builder" package for people not too great on HTML.


Can anybody help me? This has been going on for a few months now.

richyrichuk

link us to your site.
and are you sure people just arnt a little thick?

also could email paypal.

but its a simple process of them clicking a link through and paypal takes over from there...

richyrichuk

u could of PM me. but hopefully they can see that ur not advertising.

richyrichuk

rite ok just looked. and all works fine.

even signed into my paypal, and all seemed ok. the layout of the website isnt the best. but thats only my personal point of view.

the only thing i can think of us people dont know to click 'buy now' or they dont understand how to pay via paypal without having an account.

but with surely u'd get some people realising what to do. not every person. but ur site is fine. so just as long as ur site up time isnt effecting it. then the only other thing is paypal.

but i used it and worked fine

James_Bond

richyrichuk wrote: »

rite ok just looked. and all works fine.

even signed into my paypal, and all seemed ok. the layout of the website isnt the best. but thats only my personal point of view.

the only thing i can think of us people dont know to click 'buy now' or they dont understand how to pay via paypal without having an account.

but with surely u'd get some people realising what to do. not every person. but ur site is fine. so just as long as ur site up time isnt effecting it. then the only other thing is paypal.

but i used it and worked fine

Thanks very much rich, I needed someone to test it. Cheers.

Perhaps Ill try google checkout maybe?

I know the design/layout is awful, but I haven't a clue on HTML or such like.


Thanks again.

richyrichuk

yeh google checkout seems the business.

also check PM

bunter

just a thought but.....

your pay button? i take it that its an image they click on? if so the host where youre picture is stored could be playing up and youre pay button dissappearing under load?