FORD Dealerships

nickcc

agrinnall wrote: »

Am I reading this correctly as the mobile mechanic diagnosed the problem, replaced the spark plugs, you then drove around in the car and the pistons were damaged by broken bits?

If that is right then you (and possibly the mobile mechanic) will have to take part of the blame for continuing to drive without having the broken bits removed - it's inevitable that chunks of metal floating around in the engine will cause more damage.

Had the car been taken to a garage to have the engine flushed when it first broke down you might have avoided subsequent damage.

No amount of flushing will remove bits from the top of the piston, either they will be blown out of the exhaust, possibly damaging the exhaust valves on the way, or taking off the head and removing them by hand. It sounds like the bits of broken plug have already damaged the Pistons or rings and also scored the bores. Probably cheaper to buy a recon engine than strip and repair the original.

bigjl

There is always the option that the mobile mechanic caused part of the problem by dropping something down the plug hole.

The only recourse is with the person or company that did the work.

And the fact it ran without issue for nearly 2 years would make me think twice about believing the word of the mobil mechanic.

There is also the possibility that is was simply a failure of the actual plug concerned.

Feel free to moan at the new dealer, they will ignore you. And also to moan at Ford they will likely ask if it is under the manufacturers warranty. If it isn't they will not be likely to contribute, they might though, so go for it.

bigjl

And how could they fit the wrong air filter?

It either fits or it doesn't and the filter material is pretty standarised.

s_b

bigjl wrote: »

And how could they fit the wrong air filter?

It either fits or it doesn't and the filter material is pretty standarised.

ive opened up air filter boxes to find wrong filters fitted
i guess the person doing the job gets sent the wrong filter and bashes it in rather than comparing to the old one
seems rather common
another one im seeing a lot lately is a large factors went bust and the old stock was bought up
you would be amazed what comes to my place in these torn and taped up boxes from a different factor

force_ten

colino wrote: »

Is your mobile mechanic telling you that the plugs you had fitted 10 months ago have decided to melt now?

I read it as one year and ten months as the OP said the plugs were fitted at a service in 2013

forgotmyname

Was it running OK before the person that found these fault got hold of it?

reddevil_77

The mechanic only came to look at the car because it had broken down. The garage have admitted they are responsible for the fitting of the incorrect plugs and the damage caused. The issue is the change of ownership. From my understanding if you buy a business you also buy the liability of that business.

bigjl

It doesn't matter what you think about the liability involved.

It is what they are legally liable for.

Is the new owner of a house responsible for something the previous owner did two years earlier?

Is Joe Bloggs and Sons Ltd responsible for the mistakes of Joe Bloggs Ltd just because they do business in the address previously used by Joe Bloggs Ltd???

No.

If the new company was sold as a going concern and is the same Ltd Co as before then yes it is possible you have a claim.

But if it is a new Ltd Co that bought all the assets of the old Co then you are on your own.

vansboy

Lots of 'ifs', but the main one, IF it could be proven that the servicing garage had caused the issues, regardless of how long ago, then they would have had public liability insurance, which it would be possible to claim against.

The OP may well have legal cover on their home insurance policy, which may help with any claim.

VB